Gino Niccoli
Apache Junction,#2REBUTTAL Owner of company
Thu, October 01, 2009
I am Gino Niccoli. This company has a 'no questions asked refund' policy and this client was refunded in full, regardless of the lack of validity to their claim. I've owned many companies over the years, I have thousands of clients all over the world and making everyone happy, all of the time, every time is simply an unrealistic expectation.
I believe complaints are the best way to truly judge a company and the integrity of the people behind it because, although you can never have a perfect track record, how you handle it is the only track record that really counts.
This complaint makes several claims, none of which are really founded and really border on slander, but I'm taking the time to personally respond in an effort to make sure people know that I, as well as any company I represent, is as transparent as possible.
I stand behind who I am and companies I own.