Ripoff Report REVIEW /Commitment to Customer Satisfaction
A&A Marketing joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.
Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.
When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us - in writing - to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Ripoff Report expects that members of our Corporate Advocacy Program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). "Making things right" can mean lots of different things to different people, but our point is this - by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our Corporate Advocacy Program members are doing everything they can to treat customers fairly and to increase their customer satisfaction.
ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM THE REST
Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..
By ED Magedson - Founder, Ripoff Report
A&A Marketing approached Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Ripoff Report.
As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to A&A Marketing did just that.
A&A MARKETING CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS
" A&A Marketing, Inc is a US based market research company, which compensates users for their time and supplying their valuable opinions about products and services. With so many hardships in the economy today, we wanted to be able to offer our members an opportunity to earn some additional income by simply completing surveys. Our website is free to join, and we only require our users to be within the US and over 18 years of age.
WHY A&A MARKETING IS BETTER THAN THEIR COMPETITORS
”A&A Marketing, Inc. has been around for many years and understand the market research industry. A&A Marketing, Inc. brand holds a positive reputation in the market research space so the members continue to stay active and look forward to the newest surveys A&A Marketing, Inc. promotes.
A&A Marketing, Inc. keep the most recent and relevant products and surveys to display to its members so they have a positive interaction with A&A Marketing, Inc.. Members can work from home, and earn money by completing online surveys, and cash back offers.
When a member completes one of A&A Marketing, Inc. surveys, they earn credit. When a member engages with emails A&A Marketing, Inc. send, then also member earns credit. A&A Marketing, Inc. clearly state its policies and procedures on how to earn credits plus, provide step by step instructions to help its members fully complete the survey requirements. A&A Marketing, Inc. strive to make it fun, and simple for members to earn credit when providing their input.
If A&A Marketing, Inc. members have any questions or want to get in touch with A&A Marketing, Inc. they can simply go to A&A Marketing, Inc. contact us page where they will find A&A Marketing, Inc. ticketing service, its postal address, and customer support details. A&A Marketing, Inc. has in house support department. Members are delighted to know that when they contact A&A Marketing, Inc. support department they are actually interacting with an employee of the company and not a 3rd party service that is not familiar with A&A Marketing, Inc. tools.
A&A MARKETING- STATEMENTS FROM HEAD OF CUSTOMER SERVICE
" "My name is Nicole and I am of head of A&A Marketing, Inc’s. Customer Service Department. I would like to thank you for taking the time to review A&A Marketing, Inc.. At A&A Marketing, Inc. our goal is to provide best customer service experience to our clients.”
At A&A Marketing, Inc. we pride ourselves in using the highest quality SERVICE.
We have experienced staff at our customer service department. We don’t outsource. We are U.S. ONLY company. What this means is that we do not outsource any of our work. We will never transfer our phone call to an outside company . We truly believe we do the best work and we pride ourselves on keeping our customer service department improving constantly.
We have talented marketing and customer service staff. Our marketing staff goes everywhere to find the best offers for our customers. We don't outsource. All our marketing, accounting and customer service department is in house. There is a ticketing system at all our websties. When a member wants to reach us, he or she simply have to go to 'contact us' page and fill the information of the offer or survey, the question they have and the it is answered within 24 business hours. We truly believe we do the best work and we pride ourselves in giving the best support to our customers.
ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH
As stated above, A&A Marketing, Inc. is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience while at their business.
After speaking with the management at A&A Marketing, Inc. and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give A&A Marketing, Inc. a positive Rating. A&A Marketing, Inc. made efforts to ensure that all customers were satisfied and owner, CEO, or Managing Member assured Ripoff Report that the business has an improved business model that features customer satisfaction as the top priority.
STATED IMPROVEMENTS FROM A&A MARKETING
They're new policy is to always contact all customers to gather valuable feedback so that they can continue to adapt and deliver the best customer service possible. A&A Marketing, Inc. is willing to go beyond the call of good customer service and do what it takes to make things right with their customers.
A&A Marketing, Inc. is dedicated to customer satisfaction and have set up a brand new customer service dept. team. A&A Marketing, Inc. receives a positive rating for their commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program. A&A Marketing, Inc. receives a positive rating for their commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program. *Any consumer not receiving satisfaction from a member of Ripoff Report's Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at [email protected].
This kind of dedication to customer service means that A&A Marketing, Inc. will do whatever it takes to make sure their customers are properly taken care of.
In the future, if anyone has any complaints or concerns with A&A Marketing, Inc., you are invited to contact them directly via email: [email protected] (again, please be sure to cc: [email protected] so we can keep track of the company's response and to insure customer satisfaction). You can call A&A Marketing, Inc. directly at 877-687-4195.
As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with A&A Marketing, Inc. or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Ripoff Report's Corporate Advocacy Program, please contact us at [email protected].
Remember, just because a company or individual is reported on Ripoff Report does not mean you should not do business with them. Use Ripoff Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.
Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Ripoff Report is chartering in new territory, working to make a change for both consumers and businesses alike.
How does a business get Ripoff Report Verified™
The member business allows Ripoff report to email everyone from the past. Those who respond to Ripoff report with a valid complaint must be take care of.. they have made a commitment that if anyone contacts Ripoff Report in the future, they will make things right within 14 days. The member business must err on the side of their customers. Otherwise the member business is off the program.
Ripoff Report has determined that A&A Marketing meets Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints. Members of the Corporate Advocacy Business Remediation and Customer Satisfaction program do pay a fee for our on-site review, 24 hour monitoring and for support with customers to resolve any disagreements.
Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. The on-site inspection / review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report, and has not made a determination as to the business' product quality or competency in performing services. We can verify, that Ripoff Report went to the business, verified their business or “work from home business”, there for, if a customer in the future does not get treated correctly, Ripoff Report can get the problem resolved. If not, and the customers is right, the member business will be taken off the Corporate Advocacy Program. Remember, Ripoff Report emailed every customer from the past that filed a complaint to make sure the member business made things right with customers from the past. Again, to err on the side of their customer, those from the past and those in the future.
Consumers can feel safe confident and secure when doing business with A&A Marketing.
Here's why:
Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, and about A&A Marketing to Excellence and Consumer Satisfaction.
Consumers should feel safe, confident and secure when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program, yes, a long name for a program that does a lot for both consumers and businesses alike.