- Report: #1167142
Complaint Review: A Little Crafty - Internet
-
Author Not Confirmed
Why?
A Little Crafty
Internet, USA
Phone:
585-319-3053
Web:
alittlecrafty.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
A Little Crafty Did They, or Didn't They? Greece, New York Internet
This business engages in deceptive and fraudulent practices.
-- This business' website boasts a 24-48 hour turn around on orders placed. One might expect an order to then be received in possibly 1-2 weeks. My order, from the date it was submitted to the date it was received, took 4 weeks.
-- Four days after order submission this business received payment for order.
-- This business emailed a false/fraudulent shipping notice 2 weeks after order submission. The tracking number provided in this email continued to state "Electronic Shipping Info Received" and never progressed to further delivery updates.
-- This business admitted non-delivery of order 3 weeks after order submission. When I emailed business inquiring as to the delay of order, they responded in part, "The order will ship tomorrow." To be clear, this statement was made one week after their email notification that said "Your order has shipped."
-- Two days later, and no activity with the originally provided tracking number, legal action was threatened against the business via email. They responded with unprofessional, overly personal email containing self-pity and self-deception. In part, their response stated, 'I do everything right and this is what I get; no matter how much I give, people just want to push me down; if you want Chinese trash, order from there.'
-- Nearly a week later (4 weeks in all) the order finally arrived. It was shipped with a different tracking number then that originally provided. There was no email notification of a new/different tracking number. One might presume the original tracking number notification (Your order has shipped) was provided as a deceptive delay tactic.
So ...
-- Did my order finally arrive? Yes.
-- Was it a pleasant, confident buying experience? No.
-- Would I recommend this company or purchase from them again? Absolutely not.
I have a few suggestions for the business.
-- Operate your business with professionalism and integrity.
-- Be honest about your production and delivery times.
-- Receive payment when you are prepared to produce.
-- Send shipping notice when you are prepared to deliver.
