- Report: #1330908
Complaint Review: A S ALARM SERVICES - Kirkland Washington
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Author Not Confirmed
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A S ALARM SERVICES
8525 120 AVE N E Kirkland, 98033 Washington, USA
Phone:
800 365 2527
Web:
WWW.ALARMMONITERINGSERVICES.COM
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A S ALARM SERVICES CEN COM INC Bait and switch scam tactics Kirkland Washington
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DON’TYOU DARE DO ANY BUSINESS WITH A S ALARM SERVICES OR CEN COM, INC. We fell into this trap without doing research. This is a “NO CONTRACT” SCAM that has hurt many people. They use your credit card to extract higher fees and bill automatically without your authority. Once they have your credit card, you’re hooked. They have used unsavory business tactics to try and extract higher fees, including “leased” equipment charges, denial of cancellation “until you pay your balance” , minimum collection fees, Non-returned equipment fees, contract default fees, credit card charge back fees, collection firms, and the list goes on.
What we have done: Disputed charges with credit card company, disconnected the equipment, sent a certified letter to company to cancel immediately (they will deny cancellation), sent back the equipment with certified return receipt, cancelled our credit card to stop further charges, checked with the Washington State Attorneys Generals website and found JUDGEMENT on Cen Com Inc dba A S Alarm Services, reported them to the AG’s complaint site, checked out BBB, who gave them an A- rating (should be F-) and now reporting them to this site.
We will still have to deal with the credit bureaus and collection company. We will not pay them to extract money for unfair business tactics. Anyone who has any sense will check out this link:
atg.wa.gov/news/news-releases/home-security-company-alarms-consumers-draws-attention-attorney-general-s-office And the Judgement that specifies the extraction tactics.
