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  • Report:  #1402922

Complaint Review: A1 DocPrep - Internet

Reported By:
Elaine - Tampa, Florida, USA
Submitted:
Updated:

A1 DocPrep
Internet, USA
Phone:
(888)-881-2524
Web:
WWW.A1DOCPREP.COM
Tell us has your experience with this business or person been good? What's this?

I signed up for their service back in February to help reduce my students loan payments. They have a settup fee, I don't know if it varies by person, mine was $1200 to be paid on 4 installments and they were supposed to take 30 to 60 days to process the transaction. After the 4 months of installments payments were completed I receive a call and an email to provide them my FAFSA login information so that they can complete the application. I followed up with them a month later and they said they hadn't received the log in information, I sent it again and haven't heard from them since. I call them often. This week I gathered all their emails and called every single number I found, several are out of service, 1 of them is not even for that company, the ones I get throught go directly to voicemail and no one calls you back. I've sent emails that no one replies to. I had that nagging feeling I was being taken for a ride when I singed up and didn't listen to my husband when he said it's too good to be true. Please be aware and just work somthing out with your loan serviser. You wil save time, money and the embarrasment and regret of having being scamed. 

 

 



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