- Report: #145252
Complaint Review: A1 Wireless - Long Island City New York
-
Author Confirmed
Why?
A1 Wireless
39-40 30th St Ste 504 Long Island City, 11101 New York, U.S.A.
Phone:
718-551-0808
Web:
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A1 Wireless ripoff does not honor rebates, will not respond to my requests Long Island City New York
*UPDATE Employee: A1 Wireless Help
*UPDATE Employee: Corrected email address to contact Inphonic
*UPDATE Employee: Corrected email address to contact Inphonic
*UPDATE Employee: Corrected email address to contact Inphonic
*UPDATE Employee: Corrected email address to contact Inphonic
*Author of original report: waiting for there investigation
*Author of original report: update for A1 Wireless
*Author of original report: I give up - it's what they want
A1 Wireless advertises huge rebates but does not honor them. They claim to not have rec'd copies of the UPC barcode. I have copies of everything I sent them including return receipt. It's my word against theirs. They will not respond to my requests for copies of the info that I sent them. They just say it's not there problem. They owe me $250 of rebates. I wish someone would file a class action lawsuit against them to teach them a lesson. I know with a class action, I'd probably never see any money but there business practices are unethical. Never do business with this company.
Kelly
Cumming, Georgia
U.S.A.
Kelly
Cumming, Georgia
U.S.A.
8 Updates & Rebuttals
Kelly
Cumming,Georgia,
U.S.A.
I give up - it's what they want
#2Author of original report
Mon, October 31, 2005
I finally give up -no one will cooperate or respond. I see they are no longer a member of the NY better business bureau - that's about the only justice I can see from this whole thing. I did have hope at one point when they responded through this system but it was another ploy of delaying the inevitable - not paying. A1 Wireless lied about the facts to the better business bureau regarding my transaction with them. I provided proof of this to the better business bureau but they can't enforce anything other than to include a report and communicate it to the business. THIS COMPANY WILL LIE CHEAT AND STEAL TO GET OUT OF PAYING REBATES. WHEN YOU DO FINALLY GET A HOLD OF THEM, THEY WILL BE RUDE, TRANSFER YOU AROUND AND MAKE A BIG HASSLE. DO NOT DO BUSINESS WITH THIS COMPANY - YOU WILL BE DISAPPOINTED.
Kelly
Cumming,Georgia,
U.S.A.
update for A1 Wireless
#3Author of original report
Sat, July 16, 2005
On June 30, 2005 they indicated the following: The reason why it is taking more effort than usual to locate your account is because A1 Wireless was aqcuired by Inphonic after your purchase date. In other words, it was an entirely different system from the one we use now. We apologize for all the inconvienence this has caused you and thank you for your patience as we do the appropriate research. No further responses have been done. I did file a complaint with the New York Better Business bureau and they indicated that they are investigating this complaint.
Kelly
Cumming,Georgia,
U.S.A.
waiting for there investigation
#4Author of original report
Tue, June 28, 2005
I rec'd a rebuttal that asked for the information. I sent this to them and then the next day I got another rebuttal with a new email address to send my order number to. They claim to not be able to find my order number, etc. and have asked for additional information. I'd be careful with this - it almost seems as if they are "fishing" for information. If this is part of A1 Wireless, they should have all the information there. Will keep you updated on the process
Inphonichelp
Reston,Virginia,
U.S.A.
Corrected email address to contact Inphonic
#5UPDATE Employee
Mon, June 20, 2005
Please use the following, corrected email address: [email protected] to contact Inphonic.
Inphonichelp
Reston,Virginia,
U.S.A.
Corrected email address to contact Inphonic
#6UPDATE Employee
Mon, June 20, 2005
Please use the following, corrected email address: [email protected] to contact Inphonic.
Inphonichelp
Reston,Virginia,
U.S.A.
Corrected email address to contact Inphonic
#7UPDATE Employee
Mon, June 20, 2005
Please use the following, corrected email address: [email protected] to contact Inphonic.
Inphonichelp
Reston,Virginia,
U.S.A.
Corrected email address to contact Inphonic
#8UPDATE Employee
Mon, June 20, 2005
Please use the following, corrected email address: [email protected] to contact Inphonic.
Inphonichelp
Reston,Virginia,
U.S.A.
A1 Wireless Help
#9UPDATE Employee
Wed, June 15, 2005
Dear Valued Customer, Our goal is 100% customer satisfaction and therefore we are sorry to hear of your concerns regarding our rebates. It is our policy to promptly process and send checks to every customer that fulfills the rebate requirements. We activate over 90,000 new wireless subscribers every month, and have proudly paid out millions of dollars in rebates to our customers. Please send an e-mail including your original order number to [email protected], and I will personally investigate your situation.
