- Report: #436704
Complaint Review: Acai Berry/bromalite Panalabs - Internet
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Author Confirmed
Why?
Acai Berry/bromalite Panalabs
.panalabs.com Internet, U.S.A.
Phone:
866-407-1022
Web:
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Acai Berry/bromalite Panalabs unauthorized charges, rip off, thieves Internet
I went to the Acai-Slim site from My space website, linked through thinking it was legit. I saw that we received a 30 day free sample so I thought why not. I had to pay shipping which was fair since I was getting to try their product. The only question I had was how much it was and wasn't sure but I was sure they would send me information with the product. I also saw Bromalite digestive supplements and saw that they complimented each other. So I ordered that as well.
I received the products separately in packages with no labeling and no receipt inside. Immediately I thought something was up luckily I got my bank statement the same day and was shocked that I had been charged around $80 each bottle. I called and asked that I would not be receive this anymore and was refunded some of my money. I thought it was a done deal.
After checking my bank statement the following month to be sure the charges for acai berry/bromalite had stopped, I realized they linked me up to the 'Fit-Factory' which I did not want and had never heard of they refunded my that money. I then went back and re-checked my bank statements to find that I had been charged the $29.95 3 times. I didn't look that closely earlier because I did not know they existed. They refunded 2 of the charges, but refused the other. I have paid out over $380.00 for these "free products", some has been refunded but over $100 still has not.
So now every month I will have to examine my bank statement for theif until we get this eliminated.
Please investigate this company Panalabs, the manufacturer of these products Bromalite and Acai-Slim. This is a scam and should be eliminated from the market as well as shut down.
Smalldog
dallas, Georgia
U.S.A.
I received the products separately in packages with no labeling and no receipt inside. Immediately I thought something was up luckily I got my bank statement the same day and was shocked that I had been charged around $80 each bottle. I called and asked that I would not be receive this anymore and was refunded some of my money. I thought it was a done deal.
After checking my bank statement the following month to be sure the charges for acai berry/bromalite had stopped, I realized they linked me up to the 'Fit-Factory' which I did not want and had never heard of they refunded my that money. I then went back and re-checked my bank statements to find that I had been charged the $29.95 3 times. I didn't look that closely earlier because I did not know they existed. They refunded 2 of the charges, but refused the other. I have paid out over $380.00 for these "free products", some has been refunded but over $100 still has not.
So now every month I will have to examine my bank statement for theif until we get this eliminated.
Please investigate this company Panalabs, the manufacturer of these products Bromalite and Acai-Slim. This is a scam and should be eliminated from the market as well as shut down.
Smalldog
dallas, Georgia
U.S.A.
1 Updates & Rebuttals
Conniea78
Encino,California,
U.S.A.
Please Contact Us So We Can Clear Up This Account
#2UPDATE Employee
Wed, March 25, 2009
Hello my name is Falon. I'm the customer service manager for Bromalite's Customer Service Department. I noticed your complaint and wanted you to know if you have any concerns or problems to please contact me directly. My email is [email protected] or if you call our customer service line 1-866-897-0663. I would be more than happy to take care of anything that I can for you. Our hours are Monday thru Friday 8am-5:30pm MST. If you call the customer service line any of the representatives are willing and able to assist you. Thank you for your time and have a great day. Falon, CSM Bromalite
