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  • Report:  #414225

Complaint Review: Acaiberry Detox - Florida

Reported By:
- Vancouver, Washington,
Submitted:
Updated:

Acaiberry Detox
Fwm Labratories/ Acaiberry/ Detox 33020 Florida, U.S.A.
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
This is a company that solicits people to buy their acaiberry diet crap by offering a free trial bottle if you pay the S&H... I never received the free Acaiberry Detox: However, today I received a bottle almost 2 months after the order for the free stuff...

called and AFTER 23 MINUTES ON HOLD got a guy that couldn't speak english very well.. said he was in Florida... Told him I never rec'd the free bottle and wanted clarification as to whether or not this was it or some sort of subscription... he said that this was the subscription and that since I hadn't cancelled after the "15 day period", that I was liable. had him cancel any sort of subscription and told him I wanted a credit to my account since this was the belated free bottle. He insisted that the terms of the order require me to cancel within 15 days or pay the full price... I indicated that since the purpose of the free bottle as to let me try it and induce me to continue based upon it's positibve results, they could not start the 15 day period until I had rec'd the first bottle... he said "no" so I asked to speak to his supervisor, and asked for the supervisor's name. He said her name was "MARYANN TARKER" and that he would transfer me to her phone and that it might be a few minutes...

AFTER 52 MINUTES, I HUNG UP... DIALED BACK ON A CHEAPER PHONE AND WAITED 20 MINUTES FOR THE ANSWER.. GOT THE SAME GUY, BUT HE COULDN'T REMEMBER ME... TOLD HIM TO TRANSFER ME TO THE SUPERVISOR AND TO GO TO HER DESK AND LET HER KNOW THAT I WAS AGAIN HOLDING AND WOULD BE FILING FRAUD CHARGES WITH THE CC COMPANY IN THE MORNING...

It's been 30 minutes and still getting torturous music on hold. THE BOTTOM LINE IS THAT THERE IS NO AGREEMENT IF THEY DON'T FULFILL THEIR PART BY DELIVERING THE FREE BOTTLE IN A TIMELY BASIS... UNDER CONTRACT LAW, THERE WAS NEVER A MEETING OF THE MINDS....

Royal

Vancouver, Washington

U.S.A.


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