Well, it's been almost 48 hours and the only responses i have gotten have been automated. I paid 350 for a lotro account after i initially emailed the website and asked them if they had the account i wanted . The guy replied " all accounts are ready for delivery". I should have came here and read the reports before i spent the money , but was looking for a quick , decent account. The website looks legit, unfortunately it has been horrible. I am now going to try and report them to the credit card vendor they used in hopes of getting my money back.