- Report: #1373884
Complaint Review: Ace Cash Express - Internet
-
Author Not Confirmed
Why?
Ace Cash Express
Internet, USA
Phone:
+1 516 874 0800
Web:
Www.acecashexpress.com
Categories:
Business Rating:
(0)
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Ace Cash Express, Cashnet USA, Cash America, 500 Cash Advance Collection scam using same customer ID and Case# for multiple email recipients Internet
Report Attachments
The emails I have received appear to be a form letter that they use the same Customer ID 895535156 and Case File Number HK_07LPG-24540007 on. In the area that is supposed to have my name, it wasn't filled out. It just has Name- Name last name and an old address on it. The person who is supposed to be called to resolve the balance is a John McClain Sr. Investigation Officer, Assistant United States Attorney. I find it odd that his email address has his last name spelled differently [email protected]. It says I owe a past due of $856.24 and settlement offer $325
1 Updates & Rebuttals
ACE Cash Express
Irving,Texas,
USA
ACE Cash Express
#2UPDATE Employee
Wed, May 24, 2017
Hello,
ACE is aware of fraudulent emails from individuals claiming to be from ACE Cash Express. These emails may be threatening in nature and may demand payment for unpaid debts. They may mention legal action, jail time, and action taken regarding your social security number. In reality, these are fraudulent attempts to solicit money from you, and they are NOT from ACE Cash Express.
If you are interacting with someone who demands payment in this type of scenario, it is not ACE.
If you are unsure if an email you received truly came from ACE, please forward it to [email protected], along with your contact information, and we will contact you as soon as possible. Thank you!
