- Report: #1256691
Complaint Review: Acura Financial Services - Nationwide
-
Author Not Confirmed
Why?
Acura Financial Services
Nationwide, USA
Phone:
866-950-2454
Web:
http://www.acurafinancialservices.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Acura Financial Services Greedy alpharetta georgia
I purchased an Acura in 2011. I took a 72 month loan at $550 per month. I have less than 22 payments left. I recently became injured and had two surgeries in two months. I have been off work for three months. I am currently 70 days behind on my car payment. I contacted Acura to work out a plan to repay the past due. They woudl not work with me. I told them i would have a payment by the end of the month. I called back 10 days later and she would not accept the payment. I told her I spoke to someone 10 days ago and was told that my car is not up for repo. She would not accept the payment and told me the car was up for repo.
I have made 50 payments on this loan at $550 per month. I am down to 22 payments. Acura will not work with me and they want my car. They are very greedy. I would not suggest taking a loan with them.
2 Updates & Rebuttals
Robert
#2Author of original report
Thu, September 24, 2015
You sure do know an awful lot about the contract I signed. Quit trolling. Find something better to do
Robert
Irvine,California,
USA
Well aren't you special
#3Consumer Comment
Thu, September 24, 2015
Well you must be some special entitled person. Because when you signed your loan agreement you must have made sure that there was a clause in there that said that once you have made 50 payments, if you find a reason you can no longer make your scheduled payments. Then they are required to do what ever you want in changing the terms of the contract.
Oh..you didn't do that. Bummer, perhaps next time then right?
If you haven't figured it out yet, you are NOT entitled to anything special because you have made a certain number of payments, or you have a certain number of payments left. Why? Because you signed a legally binding contract that stated you promise to make 72 payments on a specific date and for a specific amount. You have FAILED to do that, so they are taking the steps that you agreed to in the same contract for when you don't pay.
This includes reposessing THEIR car. Yes, you see it is also their car until you make every payment you agreed to and fullfill the terms of the loan.
They are willing to work with you, but you don't like how they are working with you. You see, by the time you are 70 days late, many finance companies would have hauled away the car many weeks before. Some even do it as soon as only being less than a week late. But you still have(had?) the car at that time.
If the payment you attempted to make wasn't for the FULL past due and fees, then paying it would have done you no good. Even if it was, another part in your contract states that if they feel you are not going to be able to complete your loan they have the right to reposess the car.
Now, you can say this sucks and it isn't fair. Well guess what...they are not a charity. Tough to hear..yep, but those are just the facts. You can say "well other lenders would have done it", and I will say "other lenders would also have reposessed your car by this time".
One more thing that you won't like. You are basically saying you were willing to pay close to 40K for a car if you complete this loan. Just imagine the shape you would be in if you thought ahead and thought could you still afford it if something happened? Where instead of getting a 40K car you got a 25K car and had it paid off by now.
Oh and no I do not work for this or any other finance company, and I would have said the exact same thing regardless of the company name in the report.
