Barbara
Port Orchard,#2Author of original report
Tue, February 24, 2009
Both Acai Berry and Total Cleanse are of the same ilk ... Their "sample" is not a sample at all. If you don't contact them to get a 'return merchandise authorization' and return the unused portion of the "sample" within 14 days of ordering it (and you don't get the product until about 10 or 12 days after ordering it), they charge you their full retail price for that original "sample"! Then they continue to bill and ship a "refill" at full price every month thereafter until you put a stop to it. The other thing they do is bill under different company names so you can't figure out what you're supposed to be receiving. I have charges on my card from Acai, Purebody Cleanse, EasyBodyDetoxOnline, Acai Diet Today, and UltimateBody. They operate under all sorts of business names, or should I say they play a shell game with all those names? You must be dogged in your pursuit of these people. Document your every conversation with names, dates, and confirmation numbers of every transaction. Right now I'm out about $225.00 and I think I have myself untangled from this but I'm watching my credit card like a hawk and will be apprehensive about this matter for months to come. I sure hope I'm done with this mess! I am compiling a journal to present a case to our state Attorney General to legally require a change in these company's business practices for any product delivered to anyone in my home state. You may want to do the same. If there's a loud enough outcry, we may put an end to this.