- Report: #1516139
Complaint Review: Aiseesoft -
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Aiseesoft
United States
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https://www.aiseesoft.com/
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Aiseesoft Refuse to refund me for software that did not work as claimed
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Aiseesoft sells an "Unlocker for Mac" which claims to "Remove Apple ID" and "wipe Password"
I bought this software for $50. I ran it, and it claimed to have "erased" the previous passcode but it did not. It also did not remove the AppleID.
They say they cannot remove an Apple ID on an activated iPad. But if you see the screenshot of their software, it says "our program will remove the AppleID and Cloud account currently associated with your iPhone, iPad or iTouch". To even have an AppleID or iCloud account, you must activate the iPad or iPhone!
The program clearly states it will remove an AppleID and iCloud account, which are necessary to activate an iPad. Yet then the software claims it cannot remove these things from an activated iPad.
I emailed the company and they refuse to give me a refund. I would want other consumers to be aware of the scam.
