- Report: #921305
Complaint Review: All My Sons Moving and Storage Raleigh NC - Raleigh North Carolina
Reported By:
tshm1967 -
Holly springs, North Carolina, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
All My Sons Moving and Storage Raleigh NC
7417 ACC Blvd Raleigh, North Carolina, United States of America
Phone:
919-875-1700
Web:
Categories:
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All My Sons Moving and Storage Raleigh NC Very Poor Customer Service Raleigh, North Carolina
On June 18, 2012 we hired All My Sons Moving & Storage out of Raleigh to move us. On June 20, 2012 I noticed that 2 pieces of jewelry from my jewelry box that they did not move, were missing. Both pieces were in the jewelry box with the remaining jewelry so they were not simply "misplaced" as all other pieces have been accounted for.
I contacted All My Sons immediately and was told to file a police report. I did that. I am missing a diamond tennis bracelet that was given to me by my husband for our first wedding anniversary 12 years ago. I am also missing a diamond and ruby heart necklace that was given to me on my daughters first Valentines Day. The cost of the jewelry when purchased was in excess of $2000. It can not be replaced for that amount today, not to mention the sentimental value.
All My Sons has offered me a settlement of $150 for $2000 worth of jewelry. They need to take responsibility for the employees that they have representing thier company. This settlement is not only unacceptable it is an insult!
I contacted All My Sons immediately and was told to file a police report. I did that. I am missing a diamond tennis bracelet that was given to me by my husband for our first wedding anniversary 12 years ago. I am also missing a diamond and ruby heart necklace that was given to me on my daughters first Valentines Day. The cost of the jewelry when purchased was in excess of $2000. It can not be replaced for that amount today, not to mention the sentimental value.
All My Sons has offered me a settlement of $150 for $2000 worth of jewelry. They need to take responsibility for the employees that they have representing thier company. This settlement is not only unacceptable it is an insult!
1 Updates & Rebuttals
tshm1967
Holly springs,North Carolina,
United States of America
All My Sons made a reasonable settlement offer
#2Author of original report
Thu, August 30, 2012
Since filing my complaint, All My Sons in Raleigh, NC has contacted me and we were able to work out a reasonable and satisfactory settlement offer. I am please with the time that the company representative took to speak to me personally and listen to my concerns. We were able to come to an agreement that was satisfactory to me.
