- Report: #199536
Complaint Review: Allied Concrete - Plainfield Illinois
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Author Confirmed
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Allied Concrete
12010 S. Aero Drive Plainfield, 60544 Illinois, U.S.A.
Phone:
815-439-2194
Web:
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Allied Concrete - George Matson - Allied Concrete Repair ripoff refused to refund shady does not return phone calls thieves stole money Plainfield Illinois
On 02-07-05, I paid a deposit to Allied Concrete repair for work they were going to do. I wanted my basement waterproofed. Due to scheduling conflicts they were unable to complete my basement at the time I requested. I left for part of the summer and we agree to complete the repairs in August of 2005. Upon my return they told me they would be unable to do the work in August that we had agreed upon. I suggested Septemember, but I was unable to be home during the repairs so we agreed to began the work in the Spring of 2006. I called in Spring of 2006 so we could get the work done. They were backed up and stated they couldn't do the work right way. So, I requested a refund of my deposit. They have not sent my refund, and they refuse to return any of my calls. They have not done any work, and yet they have one thousand of my dollars.
I have reported them to the better business bureau. I will also continue to report through any legal means I can. It is my opinion that you should stay away from this company.
Edward
Joliet, Illinois
U.S.A.
I have reported them to the better business bureau. I will also continue to report through any legal means I can. It is my opinion that you should stay away from this company.
Edward
Joliet, Illinois
U.S.A.
3 Updates & Rebuttals
George Matson
naperville,Illinois,
United States of America
Edward, Joliet Illinois
#2REBUTTAL Owner of company
Fri, August 26, 2011
This unfortunate report has been around for years, so I have decided to respond. Allied Concrete Repair has been in business for 36 years. We have over 40,000 homes and business under warranty. We have an excellent BBB rating, and the trust of practically every Real Estate firm in the western suburbs. We are the "go-to" firm for real estate transactions, which require total integrity.
One thing I have learned in 36 years is "you can't please everybody".
George Matson
Allied Concrete Repair
Edward
Joliet,Illinois,
U.S.A.
Final Disposition
#3Author of original report
Wed, August 09, 2006
The Company and I have come to an agreement. They refunded half of the deposit. I had threatened to take the company to court, but offered them this in an attempt to avoid court costs. I will say this about the company, they do good work. They did a good job on my son's basement. The thing is, they are hard to work with on scheduling and try to rake you over the coals when you get mad because they cancel. They are very bad about returning phone calls. In the long run, you have to make a gut call.... They will insure that your basement is waterproofed and stand behind it. The hassle involved is another story.
Edward
Joliet,Illinois,
U.S.A.
Further trying to Rip off a customer
#4Author of original report
Thu, July 20, 2006
I filed a complaint through the Better Business Bureau to which the company replied stating that they were the ones who lost money. They claimed they tried to do the job six times and came up with some inflated amounts they were asking for. Here are their costs- "6 Visits including 2 "no shows" Mileage: 4X44 Mi= 264 @ .45 PER MILE= 118.00 (My sales office is in naperville) 3 hrs. of customer contact @ 100.00 hr. 300.00 6 hrs. drive time @ 100.00 hr 600.00 3 hrs. quote/drawing revision 300.00 storage of material 100.00 my costs represent usual and customary billing rate for consulting and mileage/drive time. Total $1,418.00" First off, they were never here six times. They called us several times to cancel because they were behind on other jobs. I had to cancel once because the time they wanted to do it, conflicted with a schedule trip I had. Second Naperville is less then 30 miles from the place they were going to do the work. It takes less then 45 minutes from Naperville to Joliet. He claims it took him 3 hours to draw up a quote when he was her for only 1 hour. If that is his claim that these are 'usual' and 'customary'....you should ask if this is the type of company you want to deal with. They inflate costs and time they spend with you.
