- Report: #531260
Complaint Review: Allorenta - Paris Internet
Reported By:
RippedOffTourist -
Plantation, Florida, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Allorenta
Paris, Internet, United States of America
Phone:
Web:
www.allorenta.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Allorenta Shortchanged tourist Paris, Internet
We used Allorenta to get an apartment a 2 week stay. To make a long story short, the first appartment we booked was suddenly no longer not available the day before we were supposed to arrive. Fortunately we were able to book another right before we arrived.
In the confusion, we wound up having to pay the appartment owner as well as Allorenta the same agancy fee (about 250 Euros) with a promise that we would get that back upon leaving.
I found out at the last minute that Allorenta requires payment via a bank transfer to a Swiss bank account. But they have no phone number or store front in France. I tried contacting them via their yahoo email numerous times and got nothing back but canned responses.
Six months later, I never got back the money as promised and I was out the extra 250 Euros. My emails (the only way to contact Allorenta) were largely ignored.
I'd say beware of these people. Maybe some people had OK experiences, but if anything goes wrong, it appears you'll have nowhere to turn to.
1 Updates & Rebuttals
Allorenta
Rosentalweg,Other,
Switzerland
Allorenta
#2UPDATE Employee
Thu, December 03, 2009
To whom it may concern,
We concern on the message you posted in this forum.
We have checked all data and haven't found such a case. If you are able to send us your identity/any details of this booking, we will be able to make some cross check, or just simply contact us.
This report results on disadvantages in our side, in fact there is no such a case.
To the administrator of this forum, please be selective to post any report and by any change to check the truth of it, as the negative impact will cause a lot on our side.
Thank you,
Allorenta Staff
