- Report: #1207181
Complaint Review: aloecure - south portland Maine
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Author Confirmed
Why?
aloecure
south portland, Maine, USA
Phone:
1-800-671-4180
Web:
N/A
Categories:
Business Rating:
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aloecure Took my money, would not allow me to cancel, would not return money when product was returned south portland Maine
I called Aloecure to order, but when the pressure to order other items became intense, I told them to cancel the order. They informed me the order was already made and they would not cancel it. I had to call back on Monday to stop the order. When I called back they told me the merchandise was sent and I would just have to return it when I received it. I called Discover and they gave me instructions to mail the shipment back and they would dispute the return shipping charge. When this was done, Aloecure informed me that their policy (of which I never had a copy) was that if you dispute the shipping charge, they will not refund the money. Now I have no merchandise, and I am out of $173.90.
I have tracking information, but never received an invoice. Discover is not sure they can return my money. How is a compny allowed to do this?
