- Report: #46023
Complaint Review: Alyon Technologies - Norcross Georgia
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Alyon Technologies
PO Box 921549 Norcross GA 300010-1549 Norcross, 30010-1549 Georgia, U.S.A.
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Alyon Technologies used internet to hide behind no way to contact or hand written mail Norcross Georgia click here for EDitor's comment; Alyon's efforts to resolve complaints and click here to read Alyon's response
I was searching for Ringtones for my cellphone, on these sites sometimes you have to become a member to use the sites, well I filled out the information page, clicked on the the page that has their terms of use policies, and conditions, it never came up, I do not ever inter into something I do not know what it's about so I X out of the site, I never clicked on agree!
But that didn't stop them...the next thing I know is my PC was taken over, got knocked offline, then came back online..but wasn't right...then this box thing popped up...I X out of that too...then disconnected myself from the internet.
Reconnected with my server...as soon as I got backonline, I was disconnected again, reconnected...then I figured out what was causing it..
I totally had to delete it from my PC to get it from taking over.
Not thinking of it anymore till the day I recieved the bill, WHAT! $73.30 a totall of 15 min. that I wanted and had nothing to do with...this bill stated that I knowingly agreed to enter this XXX Site. That was and is a total lie.
The day I got the first letter I tryed to contact them via their 1800 customer service number, a recording directing me to their website, thus began my e-mail saga...the last responce I replyed to...I got no responce so I figured the matter was done..
NO I get a threatning letter next stating they on numerous accounts had tryed to contact me to resolve the past ammount...well that too is a lie.
The only contact was from me and their lame responces back to my emails. I ask for the third party in which they say I am being billed for..to no responce...they just want their suposed money.
OK where do I go from here? I have tryed to contact them, the third party involved and nobody will assist me on their end.
I Have no clue as to who to contact or what to do annymore. I only know that I did not agree to anything they are saying I agreed to (they dialing this XXX site)
I was lulled into believing what I was entering into was a Ringtone membership and even at that I canceled totally X out of the site...
then they took over..oK enough ranting I am sure more people have incountered the same ordeal, it's wrong....fraud and a RIPOFF!
Laurie
Muskogee, Oklahoma
U.S.A.
But that didn't stop them...the next thing I know is my PC was taken over, got knocked offline, then came back online..but wasn't right...then this box thing popped up...I X out of that too...then disconnected myself from the internet.
Reconnected with my server...as soon as I got backonline, I was disconnected again, reconnected...then I figured out what was causing it..
I totally had to delete it from my PC to get it from taking over.
Not thinking of it anymore till the day I recieved the bill, WHAT! $73.30 a totall of 15 min. that I wanted and had nothing to do with...this bill stated that I knowingly agreed to enter this XXX Site. That was and is a total lie.
The day I got the first letter I tryed to contact them via their 1800 customer service number, a recording directing me to their website, thus began my e-mail saga...the last responce I replyed to...I got no responce so I figured the matter was done..
NO I get a threatning letter next stating they on numerous accounts had tryed to contact me to resolve the past ammount...well that too is a lie.
The only contact was from me and their lame responces back to my emails. I ask for the third party in which they say I am being billed for..to no responce...they just want their suposed money.
OK where do I go from here? I have tryed to contact them, the third party involved and nobody will assist me on their end.
I Have no clue as to who to contact or what to do annymore. I only know that I did not agree to anything they are saying I agreed to (they dialing this XXX site)
I was lulled into believing what I was entering into was a Ringtone membership and even at that I canceled totally X out of the site...
then they took over..oK enough ranting I am sure more people have incountered the same ordeal, it's wrong....fraud and a RIPOFF!
Laurie
Muskogee, Oklahoma
U.S.A.
1 Updates & Rebuttals
D.
Longville,Louisiana,
U.S.A.
Alyon Technologies/eGroup-Computer Hackers, Identity Thieves, Violating COPPA Law
#2Consumer Comment
Wed, February 19, 2003
Laurie,
These people are organized criminals with no conscience, targeting ANYONE who happens to surf the Internet. They are specifically targeting children/teen sites with their 'nocreditcard' porn 'pop-ups'. This is a violation of COPPA Law, and MUST BE STOPPED. Write and call EVERY government agency you can about Alyon Technologies, Inc.
This company has VICTIMIZED and TERRORIZED innocent children/teens, parents, and the elderly IN THEIR OWN HOMES.
They have ILLEGALLY DOWNLOADED AND INSTALLED items to your computer. Search your computer for 'mini dialer and 'iedisco.exe' and delete them. They have created a folder called 'eGroup' -find and delete it. Alyon has also made changes to your Windows Registry. On Windows XP, most of the SPYWARE, (censored)WARE, HACKERWARE, POP-UP-WARE, DRIVE-BY-WARE items were found in the Microsoft subfolders. (See Rip-Off Report #45776 items found in Windows Registry.) There are many Rip-Off Reports with instructions on finding and deleting Alyon/eGroup's "POP-UP" and "DRIVE-BY" DOWNLOADS and INSTALLATIONS.
Norton Works classifies Alyon/eGroup's software as "Nuissanceware and Dialerware that takes advantage of flaws in the computer web browser."
This is what www.spywareguide.com has to say about Alyon/eGroup and their products:
Electronic Group: Be extremely careful viewing pages made by these people: many of their pages exploit IE security holes (particularly the Content-Disposition zero-byte-in-extension bug) to insert their certificates into your Trusted Publishers list, allowing them to install their programs AUTOMATICALLY.
E-group uses security holes in Internet Explorer for installing their software. Seems to have a secret relationship with alyon.net (Alyon should be their competitor, but Alyon has it's support pages on egwn.net)
Products by Alyon/eGroup:
Stripplayer and IEAccess/IEAccess2
eGroup Product: Stripplayer
Full Name: StripPlayer Websearch Type: Dialer Also Known as: strip-player StripSetup
Created by: Electronic Group
Danger Level: 3 Level 3: Minimal Threat
May profile users or broadcast data back to a server with ("opt-out") permission. Removal is hard.
Comment: Installed by ActiveX 'DRIVE-BY-DOWNLOAD' on porn related pages WHICH MIGHT BE OPENED BY "POP-UP ADVERTISING". Installation can happen "TOTALLY AUTOMATICALLY" on versions of Internet Explorer older than IE6 Service Pack 1, as a security hole is exploited to add the manufacturers, 'Electronic Group', to the list of publishers you trust, "ALLOWING THEM TO INSTALL ANY SOFTWARE THEY LIKE." The 'StripSetup' ActiveX control can be used on ANY PAGE, by ANY AUTHOR, to DOWNLOAD AND RUN ANY EXECUTABLE FILE. THERE ARE NO SECURITY CHECKS, WHATSOEVER.
Properties: Stays resident in background
Stealth: hides itself from user
Makes changes to browser settings
eGroup product:
Full Name: IEAccess: Websearch Type: Dialer Also Known as: IEAccess2 eGroup
Created by: Electronic Group
Danger Level: 4 Moderate Threat: Level 4
Nearly impossible to remove manually
Comment: Installed by ActiveX "DRIVE-BY-DOWNLOAD" on porn related pages WHICH MIGHT BE "OPENED" or "REDIRECTED TO" by "POP-UP ADVERTISING".
Properties
Stealth: hides itself from user
Makes changes to browser settings
More links about this company: http://www.doxdesk.com/parasite/IEAccess.html
For YOUR protection, first:
Write a Certified letter with RETURN RECEIPT to Alyon Technologies disputing the charges. This is very important because it establishes a record of your dispute. Also, call 201-865-7600 the number to Alyon in New Jersey and tell them that 'you deny all knowledge of anyone using their website'.
Then I recommend you do the following:
1. Go to Attorney General's website for your state and file a complaint.
2. Go to the Federal Trade Commission's web site and file a complaint. http://www.ftc.gov
3. File a complaint with the IFCCFBI
http://www1.ifccfbi.gov/index.asp
4. Submit a tip to: http://www.fbi.gov These criminals are advertising 'NOCREDITCARD' PORN on children/teen sites-violating COPPA Law.
5. Write a complaint to the Mayor of Norcross, Georgia [email protected] The mayors name is Lillian Webb. Norcross Website is
http://www.norcross-ga-gvt.com/
6. Write a complaint to the mayor of Secaucus, NJ Dennis Elwell [email protected]
7 Write National Center for Missing and Exploited Children
http://www.cybertipline.org
http://www.missingkids.com/cybertip/
8. Write a letter to Planning Commissions of Gwinnett County,
[email protected] (Lorraine Green)
[email protected]
[email protected]
9. File a complaint with AT&T since they may have helped switch your carrier without your consent (a slamming violation)
10. File complaint with http://www.fcc.gov
Federal Communication Commission
Email: [email protected]
11. File a complaint with the U.S. Postal Inspection Service if you suspect you are a victim of mail fraud. A bogus bill is fraud!
http://www.usps.com/postalinspectors/fraud/ContactUs.htm
12. Contact WWOR TV
[email protected]
[email protected]
13. The Internet Fraud Watch Center 800-876-7060
14. Your State Senators and Representatives
15. Write a letter to The Whitehouse regarding Child Online safety. Refer to the President's speech. He made a great speech now it's time to have his help in going after Alyon Technologies.
16. File a Rip-off Report here at www.ripoffreport.com FBI and FTC and other agencies look at Rip-off Report.com. Rip-off Rerpot puts these agancies in touch with victims who filed a Rip-off Reprot.
President Increases Federal Efforts to Promote Online Safety
http://www.whitehouse.gov/news
/releases/2002/10/print/20021023-8.html
Contacting the White House
The White House Mailing Address
The White House
1600 Pennsylvania Avenue NW
Washington, DC 20500
The White House Phone Numbers
COMMENTS: 202-456-1111
SWITCHBOARD: 202-456-1414
FAX: 202-456-2461
TTY/TDD Phone Numbers (for the Hearing Impaired Only)
202-456-6213 Comment Line
202-456-2121 Visitors Office
White House E-Mail Addresses
President George W. Bush: [email protected]
Vice President Richard Cheney: [email protected]
Thank you, Ed Magedson, Editor Rip-Off Report and Gregory for you hard work in providing information.
