This company failed to comunicate key points that were crucial to keeping a good relationship with all our creditors. They have repeatedly paid our payments late. They even got one of our creditors to drop us from the program because of repeated late payments. Instead of calling me the client and saying I think you would be better served to pay this customer yourself they just kept paying them late until they dropped us from the program. They control everything good or bad. They have damaged my credit as a result of all the late payments. Of course, they deny doing anything wrong and we just keep getting the late notices from the creditors.