- Report: #779193
Complaint Review: American Freight - Internet
Reported By:
daugher still waiting 4 bed -
Fairborn, Ohio, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
American Freight
2800 Springboro Pike, Moraine Ohio 45439-1808 Internet, United States of America
Phone:
937-643-0000
Web:
www.americanfreight.us
Categories:
Business Rating:
(0)
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American Freight Daughter Still Waiting On Bed Internet
I came into American Freight store for the first time on 8/15/11, and purchased 2 twin beds sets and the Daydreamer bedroom suite for delivery, (in which I paid $75 just for delivery) I am yet to received the headboard for bed and it has now been 1 month and 5 days, everytime I call I am told it's on the way or tomorrow. David Ramirez was my salesperson but on 9/20/11 I spoke with Adam (who stated he was the manager),and had know idea what was going on and proceeded to be rude and make smart remarks. When asked how he would feel if his daughter kept asking when her bed would come? He stated it doesn't matter my daughter would have a bed. I was very patient and understanding and only became angry after waiting over a month. The company did not wait for payment and I consumer should not have to wait for merchandise.
1 Updates & Rebuttals
American Freight
United States of AmericaCustomer Service
#2UPDATE Employee
Mon, October 17, 2011
We are sorry to hear that your experience with American Freight has not met your expectiations. We strive for 100% customer satisfaction, and to that end we invite you to call our corporate office toll free at 866-884-6178. Ask to speak with customer service. Our customer service manager will investigate the matter and help to remedy the issue. Please, let us help make this right 866-884-6178
-American Freight
