- Report: #675990
Complaint Review: American Mortgage Relief Services - Internet
Reported By:
Garfield Richards -
Conway, Arkansas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
American Mortgage Relief Services
2878 Camino Del Rio South 92108 Internet, United States of America
Phone:
6198222402
Web:
http://www.amrs.us/
Categories:
Business Rating:
(0)
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American Mortgage Relief Services Ryan Dopp LOAN MODIFICATION SCAM Internet
Report Attachments
In September 2009, I contacted American Mortgage Relief Services and spoke with Ryan Dopp. He explained the program but a $2995 fee was required to get started and he guaranteed me that if my mortgage wasn't modified, I would receive a full refund. No questions asked. Stated program would take 3 to 4 months to complete. I agreed and put the $2995 fee on my credit card. Things went south after that. I would constantly have to call them for a status update. It was one excuse after another. Finally on 3/15/2010 I successfully disputed the charge. Ryan Dopp contacted me and stated that a lot of work had been put into getting the mod completed and were on the final stage and if I didn't allow the charge to be put back on my card the law firm representing them would probably go after me for the money. On 4/21/2010 I signed a form to allow the charge be reinstated. A few months later, I was notified that my mortgage had been resold on the market and that the new servicer of my loan wasn't participating in the making home affordable plan. I then requested a refund, but was denied. I was told that the Western Premier Law Group was keeping the money as a retainer fee and if I wished to pursue the loan modification process again, they would do it free of charge. Mr. Dopp stated the only way I could get my money returned is if I did a refinance. He put me in touch with Tim Baudis of Watermark Capital, Inc. I began the refinance process in September 2010 and was promised a refund of the $2995 at closing. On November 11 I had my home appraised at my expense, $385.00. The appraisal was performed by Imortage Services, Inc. and the appraisal turned over to Watermark Capital. I have tried to contact them on numerous occasions by phone and email, but no one will respond and to this date, over a year has passed and I have received no loan mod, no refinance, and no copy of the appraisal as required by law. I have records of all the correspondence that was sent to Mr. Dopp of AMRS, docs sent to Western Premier Law Group and records of what was sent to Watermark Capital, Inc.
1 Updates & Rebuttals
Garfield Richards
Conway,Arkansas,
United States of America
AMRS Scam continued
#2Author of original report
Sat, February 19, 2011
I would like to clear up a matter regarding the refinance portion of my complaint. I was never promised a refund from Tim Baudis of Watermark Capital, Inc. The $2995 was an assurance made by Ryan Dopp of AMRS. Tim actually did everything in his power to assist me and I'd like to thank him for his time and efforts.
Debra Majik, a mitigator for Western Premier Law Group. Started working with her in Nov 2009. Months passed and I couldn't get in touch with her. Eventually, I was told by Ryan Dopp that see was no longer with Western Premier Law Group.
Then I was connected with Audry Elo. Her title is Negotiating Manager for Western Premier Law Group. Her contact information is (619) 822-2418. I worked with her approximately 6 months and never was able to complete the mod process. She very rarily would return phone calls and really did nothing to assist me. Listed below is my last email contact with her.
On Mon, Sep 13, 2010 at 7:14 AM, Garfield Richards <[email protected]> wrote: Audrey, I haven't heard from you since August 23rd when you stated in your email that my file was undergoing review. I would like to know where I stand in regards to the loan modification. September 28th will be 1 year since I started this process and still no results. I'm tired of waiting and need a resolution ASAP.
Good Morning Garfield, Your file is in review and moving forward. I know that you have been working with Ryan on a refinance as well. I know that it has taken longer than we would all have hoped. Unfortunately we did have to start the process over since your loan was transferred to a different lender. I hope to have a resolution for you soon. If you have any questions feel free to contact me.
In a phone conversation with Audry Elo in July of 2010, she told me that I wouldn't receive a refund because of the numerous hours my file had been worked on and that the company servicing my loan wasn't participating in the making home affordable program much to my dismay.
Despite sending numerous emails to both Audry Elo and Ryan Dopp, I haven't received a response. Nevertheless, I will continue to fight until I get some satisfaction. The ultimate satisfaction would be seeing these criminals go to jail. It's apparent that AMRS and Western Premier Law Group are in bed with one another and have ripped off numerous clients. DO NOT USE THEIR SERVICES, YOU'LL REGRET IT.
