- Report: #831110
Complaint Review: American Van Lines East - Tampa Florida
Reported By:
Bosox -
Tampa, Florida, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
American Van Lines East
9525 North Trask St Tampa, 33624 Florida, United States of America
Phone:
813-269-8390
Web:
www.americanvanlineseast.net
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
American Van Lines East Received a, intial low estimate and once the truck was we were at the destination, they would not move my belongings off the truck until I had to pay an additional $681. Tampa, Florida
Please do not use American Van Lines East Tampa
My Estimate went from $445 to $1123! I received an estimate to move my belongings out of my house for $445. The estimate included 3 men for 4 hours at $87 per hour. I listed the items that I would have moved into an apartment and then continue on to a storage unit. Once the moving company showed up, they said that they would have to bubble wrap, shrink wrap and tape up my wood furniture and sofas. I told them they did not have to do that but insisted that was company policy. Materials cost an additional $340 and added another hour to the original estimate. The 2nd issue was that the truck they used was not large enough so they would now have to make 2 trips to the storage unit and apartment. This added another 1.5 hours since they did not send the right truck. The third issue was once we got to the storage unit, they would not unload my belongings until I paid another $688 which included 4 additional hours ($348) and materials ($340). The three men also did not take a lot of care of me belongings during the move.
My Estimate went from $445 to $1123! I received an estimate to move my belongings out of my house for $445. The estimate included 3 men for 4 hours at $87 per hour. I listed the items that I would have moved into an apartment and then continue on to a storage unit. Once the moving company showed up, they said that they would have to bubble wrap, shrink wrap and tape up my wood furniture and sofas. I told them they did not have to do that but insisted that was company policy. Materials cost an additional $340 and added another hour to the original estimate. The 2nd issue was that the truck they used was not large enough so they would now have to make 2 trips to the storage unit and apartment. This added another 1.5 hours since they did not send the right truck. The third issue was once we got to the storage unit, they would not unload my belongings until I paid another $688 which included 4 additional hours ($348) and materials ($340). The three men also did not take a lot of care of me belongings during the move.
1 Updates & Rebuttals
TRUTH BE TOLD!
Inverness,Florida,
United States of America
FILE A COMPLAINT WITH FMCSA
#2Consumer Comment
Sun, July 01, 2012
Search the web for FMCSA and file a complaint.
Although you will not be re-imbursed for your financial losses, AVL will be fined, ie, lose the money they made on you.
