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  • Report:  #449139

Complaint Review: Amish Country Products & More - Internet

Reported By:
- New York, New York,
Submitted:
Updated:

Amish Country Products & More
www.amishcountryproductsandmore.com Internet, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
A few month ago. I've ordered a Shed Cupola and few more related products from www.amishcountryproductsandmore.com. It all amounted to almost over $700.

There was no conformation email or any other indication to my purchase indeed went through.

However few days later I did see a that my credit card was charged.

I've called that place and a nice gentlemen Mike asked me many times on the order. It sounded like they've never received it, even though my credit card was charged.

Eventually they said they'll be sure to send it to me, and it should arrive within 1-2 weeks.

After about 20 days, I've called them and asked on this matter again.

This time they've told me they didn't have this product, that's why they couldn't send it, No apology or nothing on this huge delay.

This was really starting to get on my nerves, and I didn't want to deal with it anymore.

I've asked for my money back, and they had a nerve to tell me they don't provide refunds.

After much talking on the phone, they've told me that since they didn't send me the product, they'll "see what they can do".

I've called about a week later, and I was told again that they don't provide refunds.

This time I was getting pretty tired of this treatment, so I've contact my Credit card company to cancel the transaction. For those who never done charge back it can be a very major hassle, and I'm still not sure if I'll get my money back.

This was a major waste of time, and a source of much frustration. STAY AWAY from www.amishcountryproductsandmore.com.

Sady

New York, New York

U.S.A.


1 Updates & Rebuttals

Amish Country Products and More

Quarryville,
Pennsylvania,
USA
Amish Country Products and More is an Honest Business

#2

Fri, August 28, 2009

My name is Mike Phillips and I am the owner of Amish Country Products and More.  This report posted by Sady is completely untrue and made-up.  We have never had any issues with ANY customer as described like this.  None of our customers have ever had to do a charge back on their credit card because they didn't receive their order.

We have been in business in southern Lancaster County, PA for 18 years. We are located in the heart of Amish Country. One of the largest Amish settlements in the United States is right here, where our products are produced. Everything on our site, with the exception of the copper weathervanes and finials is produced by Amish in Lancaster County. You can call us anytime at 717-284-2574. You can even google our telephone number to see that it matches with our stated location. We answer the phones 7 days a week.

We have also been eBay sellers since 2001 with a 100% positive feedback rating. We sell under the ID "fish648". Please contact us with any concerns that you may have. This complaint is completely unfounded and we have never had a customer come to us making this accusation.  In fact, this complaint is worded almost exactly the same as another bogus complaint filed on the internet about us, with a different author, also supposedly from New York.

Amazingly enough, a company called BrandRevitalize emailed us offering their PAID services after this complaint was filed stating that they could get it removed from the internet.  This same company has contacted us every time after a new "complaint" has been filed.  This is awfully coincidental if you ask us.  The complaint is not based in any kind of truth.

Please contact us if you have any questions.

Thanks, Mike Phillips

Owner, Amish Country Products and More

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