The receptionist diagonosed my dog over the phone and told me I am the reason she is dying. She also told me to bring 600 dollars to put down up front. My dog got into a bottle of robitussin. I was just calling about bringing her in. I know it was my fault that my dog was chewing on my Robitussin bottle but to make me feel like an awful person. I didn't realize a receptionists could diagnose over the phone. What an awful place.