- Report: #324827
Complaint Review: A.R.C Accounts Recovery Corporation ( Salina) - Burlington Ontario
-
Author Confirmed
Why?
A.R.C Accounts Recovery Corporation ( Salina)
777 Guelph Line, Suite 204 Burlington, l7r 3n2 Ontario, U.S.A.
Phone:
905-639-6990ext3122
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
A.R.C Accounts Recovery Corporation ( Salina) Abrupt, Abrasive, Abusive, Sarcastic, Demeaning, Liar, Threatening, Loud, Sreaming Burlington Ontario
Recently I recieved A letter from A.R.C accounts recovery corporation, whom I had never heard of, in regards to resolving my student loan account. It stated that they wanted to work with me to establish a payment plan or settlement. I found this odd due to the $250 payment I was making each month. I called the number given in the letter, where I met the lovely "SALINA". I gave her my name and account# noted on their letter, waited while she pulled the file.
At that time she informed me that I hadn't been making paymentsand started to rhyme off all the things in my credit history. I simply stated that that was incorrect and that I had documentation showing that I had been making the payments, her response was that "I needed to loose the attitude"" She would be starting legal action against me". She then began screaming for maybe 5 min.. while my mother and I stood in my kitchen shocked by the vulgarity and absolute inappropriateness and unprofessional behaviour.
I attempted to speak again but was quickly interupted by her sarcastic comments ie: "go run to your mommy and daddy" "where's your husband maybe I should talk to him". she continued to scream at which time I looked at my mother and said "What am I supposed to do?" I tried to say something for a third time and she continued to scream at me and tell me to loose my attitude, so I hung up!!! She immediately called my home number back which I did not pick up. Strangly enough the company I have been paying for my student loan is called Metro Credit Adjusters, so who the hell is A.R.C Recovery Corporation?
Shannon
Drumheller, Alberta
Canada
At that time she informed me that I hadn't been making paymentsand started to rhyme off all the things in my credit history. I simply stated that that was incorrect and that I had documentation showing that I had been making the payments, her response was that "I needed to loose the attitude"" She would be starting legal action against me". She then began screaming for maybe 5 min.. while my mother and I stood in my kitchen shocked by the vulgarity and absolute inappropriateness and unprofessional behaviour.
I attempted to speak again but was quickly interupted by her sarcastic comments ie: "go run to your mommy and daddy" "where's your husband maybe I should talk to him". she continued to scream at which time I looked at my mother and said "What am I supposed to do?" I tried to say something for a third time and she continued to scream at me and tell me to loose my attitude, so I hung up!!! She immediately called my home number back which I did not pick up. Strangly enough the company I have been paying for my student loan is called Metro Credit Adjusters, so who the hell is A.R.C Recovery Corporation?
Shannon
Drumheller, Alberta
Canada
1 Updates & Rebuttals
Shanfire
Windsor,Ontario,
Canada
The wonderful world of ARC and salina hawn
#2REBUTTAL Individual responds
Thu, June 12, 2008
Hello Shannon. This is Shannon from Windsor Ont. I have spent the last 2 nites on the phone with this Salina person and I know exactly what you are talking about. I was also making payment to Metropolitan credit adjusters but somehow got mixed up with. ARC. Well after spending 20 mins last nite on the phone, not being able to say a word..being threatened and called names..I decided next convo was going to be recorded. She kept telling me she was recording me..(mostly her) Quality assurances she quoted. So tonite. I have reocorded 10 minutes of her rantings and ravings and insults. I got this Salina person on tape breaking almost every law in the collection agency world. I am now persuing this further. Let me know if you have anything more to add to your side of the story. Take care Shannon
