- Report: #923993
Complaint Review: Areola's Body Shop - Dallas Texas
Reported By:
Shaun -
Irving, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Areola's Body Shop
115 East Saner Ave. Dallas, 75216 Texas, United States of America
Phone:
214-942-9530
Web:
Categories:
Business Rating:
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Areola's Body Shop RIPOFFS NOT THE PLACE TO DO BUSINESS Dallas, Texas
Arreloa Body Shop is not the place to do business if you are expecting the job to be done right. I was referred to the business by someone that goes to the shop regularly but after my visit the customer that referred me no longer goes to the shop. My car received hail damage and a broken windshield and I took it to this location on 115 E. Saner for repair. The biggest mistake of my life. I drive a black Infiniti M-45 sport model fully loaded with all the works and I'm covered by State Farm insurance. I was told that this body shop do excellent work for doctors, lawyers and professional athletes. So I was very interested with getting my car repaired by this shop. Well low and behold they tried to rip me off by replacing my windshield with an XYG windshield that is the cheapest windshield on the market. The body of my car looked better with the hail damage than it did when they finished it. The body shop called to say the car was complete and I went to get it and it was not complete. Damage was still visible. The owners were very rude, hateful and unprofessional. They went to battle with me saying that the XYG windshield was the orinigal windshield that was in my car before i bought it in to them. Now my car was purchase from Grubbs Infiniti 8 months prior to the damage and I knew what winidow i had on my car. i went to several glass business to get knowledge on the windows for my particular car. I even went to Grubbs and looked at cars just like mine. Even called several dealerships that order OEM parts for my car and found out how much it cost and what the part number was and what it looks like. So I gather all my info and placed in am email and sent the email to the body shop owner with pictures of the window of other cars like mine and pics of my car before i bought it. Arreloa body shop owner Ishmel was so rude it informed his wife not to speak with me concerning the window. It was a very ugly situation. However they removed the XYG glass and placed the correct glass in my car after a long battle with them. I called Crest infiniti and confirmed that the window they bought from Crest was the oringinal window and he confirmed that it was and that Arreloa came in the day before and purchased it from him. The amount of the window was the amount that my insurance company had paid the body shop to repair it. Arreloa repaired the car and after they repaired it it still was not right. I paid the amount to get my car out their shop and took it to the dealer for the repairs. So i was out of double money. So if you are reading this review learn from my mistake and do not allow ARRELOA to touch your cars or vehicles. They are rude, hateful and very unprofessional
