- Report: #774002
Complaint Review: Arizona American Water - Sun City Arizona
Reported By:
Arizona American Water -
sun city, Arizona, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Arizona American Water
po.box 7150 Pasadena Ca. 91109-7150 Sun City, 85373 Arizona, United States of America
Phone:
Web:
www.arizonaamwater.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Arizona American Water, American Water, Arizona Water Crooks and the largest Privatized Rip Off company out there! Sun City, Arizona
Ok, Where to begin with this company, Rip Off!, me and my family were going on vacation, we would be gone one week, we called Arizona American Water to find out what the bill would be, and how much to pay before we left. they told us your bill was $80. (still high for having no grass, and always told our consumption is lower than everyone else in the neighborhood?)anyway, we paid the $80. by the time we came back from vacation, our water was turned off!, we called and were told their was $5. that were not paid from the $80. it should of been $85., so we would have to pay $30. plus the wopping $5. reconnect fee! ($35 total),
Two of our neighbors said they were turned off for owing $2-$3 dollars before..WOW!. the company never heard of putting that on the next bill??.. Since then we have found out this is a normal practice from this company from 25 others we had spoke to, and it gets better, every time we go to the grocery store, clothing store or wherever else, we notice at times many others talking about this company and their shut off fees, and the same $30. reconnect fees!, as if its not bad enough this company over charges everyone for the service, but their trucks drive around like Vultures hawking every box like slot machines (Cha Ching!!), to turn off and grab their weekly/ monthly Bonus fees!.
We also found out from several others that if you allow them to automatically with draw from your account like they want everyone to do, your bill could even be higher than it normally should is, do to they feel they can!.. .Me and my family do travel several times per year, and notice our bill does not change much from if were gone to if were home?. (explain that one?? they couldnt?) We requested our meter to be checked,they wanted to charge for that service, but as expected, nothings ever wrong on their end???.Since then we have had our water shut off a dozen times on the day it is do mainly early in the morning when no one is up, or when they can slide in and out fast enough when they think no one is home!,
This is one of the biggest scamming Crooked companies We have ever seen and have been hearing from many, Not to mention the most ignorant people if you call and speak to one of their so called customer service reps!.If you do the math, $30 reconnect x how many thousands of people per week they do this to?. Nice chunk of extra change their racking in per year!!...Our next step is to follow through with the attorney General which we are sure they are aware of this for we are not the first that feels this company should be heavily investigated!!. if you have this ignorant no respect for the consumers company, then you know what were saying!!! Good Luck..
Two of our neighbors said they were turned off for owing $2-$3 dollars before..WOW!. the company never heard of putting that on the next bill??.. Since then we have found out this is a normal practice from this company from 25 others we had spoke to, and it gets better, every time we go to the grocery store, clothing store or wherever else, we notice at times many others talking about this company and their shut off fees, and the same $30. reconnect fees!, as if its not bad enough this company over charges everyone for the service, but their trucks drive around like Vultures hawking every box like slot machines (Cha Ching!!), to turn off and grab their weekly/ monthly Bonus fees!.
We also found out from several others that if you allow them to automatically with draw from your account like they want everyone to do, your bill could even be higher than it normally should is, do to they feel they can!.. .Me and my family do travel several times per year, and notice our bill does not change much from if were gone to if were home?. (explain that one?? they couldnt?) We requested our meter to be checked,they wanted to charge for that service, but as expected, nothings ever wrong on their end???.Since then we have had our water shut off a dozen times on the day it is do mainly early in the morning when no one is up, or when they can slide in and out fast enough when they think no one is home!,
This is one of the biggest scamming Crooked companies We have ever seen and have been hearing from many, Not to mention the most ignorant people if you call and speak to one of their so called customer service reps!.If you do the math, $30 reconnect x how many thousands of people per week they do this to?. Nice chunk of extra change their racking in per year!!...Our next step is to follow through with the attorney General which we are sure they are aware of this for we are not the first that feels this company should be heavily investigated!!. if you have this ignorant no respect for the consumers company, then you know what were saying!!! Good Luck..
4 Updates & Rebuttals
Ken
Greeley,Colorado,
USA
TOUGH GUY HERE...
#2Consumer Comment
Sat, September 10, 2011
I guess you have no further cogent argument since you've resorted to foul language, name calling and the to be expected accusation I work for the company. Nice going on being totally predictable. YOU and YOU alone have created this problem and are desperately trying to shift the blame.
What company has time and resources to disconnect service ON THE DUE DATE? I find that totally unbelievable, take that any way you want. You've shown your true colors by your unwarranted attack and ranting....you have no credibility.
Arizona American Water
sun city,Arizona,
United States of America
response to the guy who Must work for this BS water company
#3Author of original report
Thu, September 08, 2011
This is in response to the tough guy responding to the Problem many have with Arizona water Company!, this was not written or directed to you!, We dont even know who the Hell you are., so why are you taking it personal?. And what business is it of yours! ( could it be you work for the Rip Off company?) As for the bill being paid on time, you must not know how to read but just like to shoot your mouth off!. This company will turn you off the day its due, Look up many other complaints, (You obviously have the time) as for a dead beat, dead beat neighbors and drama queen as you say?. You can go F*** Yourself!!, I never mentioned Poor me!, just want others to be aware of these tactics.. As for our neighbors, We do live in an upscale area, Not the trailer Park you live in! But according to A******* like you, who defend companies like these, I guess everyone else is wrong ecxept you so called do kiss Asses..!. who feel they can get something in return..We have a doctor who lives next to us, who has more conflict with your great company your defending then even us.. Maybe your water bill doesnt fluxuate in your trailer you live in, But in real home they think they could mess with you!. So get your facts straight before opening you Big F***** Mouth...
mr rik
miami,Florida,
USA
Ken
Greeley,Colorado,
USA
I have a few problems with your Ripoff Report
#5Consumer Suggestion
Wed, September 07, 2011
First, if as many of your friends and neighbors have problems with their water being turned off for non-payment, you need a better class of friends....or did you exaggerate just a little? Second, did it occur to you that if you're paying these multiple reconnect fees, you might want to just, at least, consider paying your bill on time. Then they won't have to "slide in when no one will notice", to turn off the water....AGAIN. Also...how did you determine that they do this to "thousands of people per week?"
You're a dead beat and you're wasting the Attorney General's time and the water company's time. The attorney general is going to tell you..."PAY YOUR BILL ON TIME."
Sorry the world is just one giant conspiracy against poor old you...get over yourself. You are one of the biggest drama queens I've come across lately.
