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  • Report:  #1230401

Complaint Review: ATL LINERS - Lithonia Georgia

Reported By:
G. Havens - Conyers, Georgia, USA
Submitted:
Updated:

ATL LINERS
4868 Ardsley Drive Lithonia, 30038 Georgia, USA
Phone:
404-438-1330
Web:
ATLLINERS & POOL SERVICES LLC
Categories:
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May 7, 2015 submitted a request to HomeAdviser for a quote and reference for a pro to install a pool liner.  That afternoon David from ATLLINERS contacted me and quoted a price, which I said I could not afford.  He asked if the pool was drained and what did I think was a price I could afford.  David said he would call me back if he could do it for that.  Low and behold he called and said they were on their way.

5 Stars

Arrived early evening and had to drain some rain water from old liner and remove, also removed skinner and input port.  No sand or any other material to work with.  David started to install new liner I had purchased.  Unbelievable, it was wrong size, much to big.  David removed what he had attached to bead and set liner into box on deck.  David collected check for agreed on price and left saying that when I got the correct liner he would return and install liner.  Did not remove old liner, left in wheel barrel in back yard.  Per HOMEWYSE

Pool Liner Labor     5.6 hours

Direct labor expenses to install pool liner. Includes planning, job equipment and material acquisition, area preparation, setup and cleanup.

 

4 Stars

 

Contacted David May 8, 2015 and asked if he had taken any pictures of partially installed liner, as seller wanted pictures showing liner incorrect size.  David stated he had not.

May 11, 2015 (Monday) contacted David to inform him I had new liner,  He said he would be out by end of week.  Called him on Thursday to confirm end of week and he said he would be out (tomorrow) Friday.  No show.

 

3 Stars

 

Monday May 18, 2015 called and left message asking if he was going to install liner,  “yes or no”.  No response.

 

2 Stars

 

Yesterday  May 19, 2015 e-mailed David at [email protected] advising him that he was leaving me no recourse but to give him a bad review.  Holy smokes he responded with a phone call immediately.  Very disrespectful and yelling loudly that he was doing me a favor, had taken pictures of installed liner and was me that had ordered wrong liner.  Tried to talk with him, and yes I had received wrong size liner but I was not the one that had asked him to return.  He had made the promise he would return and install new liner, could not get a word in as he was yelling the whole time.

 

NEGATIVE STARS

 

        

 

 

 

$301.90-

$462.39



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