- Report: #122944
Complaint Review: Atlantis Pool & Spa - Rochester New York
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Author Not Confirmed
Why?
Atlantis Pool & Spa
149 Cherry Rd Rochester, 14624 New York, U.S.A.
Phone:
585-426-3434
Web:
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Atlantis Pool & Spa (Rob) Ripoff elderly widow of deposit for pool services Rochester New York
I am having a problem with a disreputable local pool service trying to rip off my mother, a 76 year old widow.
in Feb. of this year, my father Robt. H. Paine signed
a proposal to service our pool, 2 checks were written
totaling 1000.00 in deposit work was guaranteed to be completed by 5/15/04, unfortunately my father passed away 5/14/04. no work was ever started or completed. my mother, a recent widow didn't feel up to resolving the issue so she asked me to.
I contacted "rob" @ Atlantis Pools,he tried to say he didn't know anything about it,originally offered to refund only $650.00 but wouldn't pay back the other 350.00,(the check for 350.00 was made out to his "partner" Steve Maratta which he refused to take responsibility for due to the fact that Steve didn't work for him anymore) after several unreturned calls, he finally made arrangements in sept. to come to the house, fill & cover the pool ONLY, & leave a check for $650.00, I agreed,trying to get some sort of resolve to the situation. weeks later he went to the house, filled & covered the pool but didn't leave a check, tried to call him several times, no answer on any phone & fax line. finally spoke to him today, he refused to pay & in turn threatened me & my family. this business is praying on the misfortune of a lonely woman who has recently lost her husband & can't fend for herself can you help?
SDP
Hollywood, California
U.S.A.
in Feb. of this year, my father Robt. H. Paine signed
a proposal to service our pool, 2 checks were written
totaling 1000.00 in deposit work was guaranteed to be completed by 5/15/04, unfortunately my father passed away 5/14/04. no work was ever started or completed. my mother, a recent widow didn't feel up to resolving the issue so she asked me to.
I contacted "rob" @ Atlantis Pools,he tried to say he didn't know anything about it,originally offered to refund only $650.00 but wouldn't pay back the other 350.00,(the check for 350.00 was made out to his "partner" Steve Maratta which he refused to take responsibility for due to the fact that Steve didn't work for him anymore) after several unreturned calls, he finally made arrangements in sept. to come to the house, fill & cover the pool ONLY, & leave a check for $650.00, I agreed,trying to get some sort of resolve to the situation. weeks later he went to the house, filled & covered the pool but didn't leave a check, tried to call him several times, no answer on any phone & fax line. finally spoke to him today, he refused to pay & in turn threatened me & my family. this business is praying on the misfortune of a lonely woman who has recently lost her husband & can't fend for herself can you help?
SDP
Hollywood, California
U.S.A.
2 Updates & Rebuttals
Stevepoolman
las vegas,Nevada,
U.S.A.
Steve Maratta response
#2UPDATE EX-employee responds
Sun, February 05, 2012
This report was filed in 2004, and comes up when my name is searched for on the internet. I worked for Atlantis in 2004.
I received 2 checks for the total of $1000.
The checks were for a deposit on custom colored paint material, that was ordered for the project.
I left the company in July of 2004.
I had and have no knowledge of this issue until someone alerted me to it via an email link.
WHY my name personally is associated with this is not reasonable or fair.
8 years have passed.
Steve Maratta
Waipahu Hawaii
702-403-5600
Al
Lv,Nevada,
U.S.A.
Runaway pool builders
#3Consumer Comment
Mon, April 03, 2006
Can you please explain more? was it steve who made the threats or rob? He did mention being involved in some bad digs back east I have seen Steve in LV please reply with contact info
