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  • Report:  #745094

Complaint Review: AT&T Pre Paid Wireless - Emeryville Internet

Reported By:
Eltomdom - Emeryville, California, United States of America
Submitted:
Updated:

AT&T Pre Paid Wireless
Emeryville, Internet, United States of America
Phone:
8006958099
Web:
www.paygonline.com
Tell us has your experience with this business or person been good? What's this?
AT&T Go Phone says unlimited minutes for $60 bucks a month but they do not tell you that certain 800 numbers (they are free right) will cost you a fortune. We call an 800 number to call over seas. That number charges us to make that call. But AT&T charged us huge fees to call this number. Also I bought that phone a year ago (originally for my wife's parents last year visit and now they are back) and stopped using it after two months but even though I paid for the phone and was not under any contract they shut off the sim card. What a rip!


3 Updates & Rebuttals

Edgeman

Chico,
California,
U.S.A.
Incorrect...

#2General Comment

Sat, June 25, 2011

I am not sure why you would write that *I* charged you for an overseas call. AT&T did and I have nothing to do with them (though they did provide my DSL service four years ago.)

In your original post you did not mention anything about an Indiana phone number. You simply wrote that you called a number to to call overseas. You should not assume that any call outside of the continental US will be considered "nation wide".

Two of the most well known bars here in Chico are Crazy Horse and the Bear but those are easy. My personal favorite is Banshee. If you went to Chico State you more than likely ate at Woodstock's at some point but I go to Celestino's.


Eltomdom

Emeryville,
California,
United States of America
Is this a robo post? No answer to the problem was given.

#3Author of original report

Sat, June 25, 2011

1. Sir, if this is the case then why not hand out a list of the 100 countries that the plan considers in this country so we could know.
2. The 800 number we call is a USA number. The bill from that company shows up as Indiana on our credit card statement.
3. They charge us for the oversea call, you are charging us to call s toll free number.
4. You did not address the shutting off my phone issue.
5. I went to Chico State and will give you a break if you can name one bar or pizza place there.


Edgeman

Chico,
California,
U.S.A.
NationWide...

#4General Comment

Sat, June 25, 2011

Here are the details of the $60/month plan:

Unlimited Talk & Text nationwide for $60.00 every 30 days. 
Unlimited text within the U.S. includes text, IM, picture & video
messages plus unlimited text & IM to Mexico and over 100 countries.

Calls to other countries are not considered to be within the United States so they are not covered under "nationwide" plans.

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