- Report: #345788
Complaint Review: Att Wireless - Deland Florida
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Author Confirmed
Why?
Att Wireless
att.com/wireless Deland, Florida, U.S.A.
Phone:
18009019878
Web:
N/A
Categories:
Business Rating:
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Att Wireless charged $7.00 download 1 wallpaper, confusing set up Deland Florida
I bought the att pay as you go wireless phone thinking I was getting 3000 nights and weekends minutes, yea right! I activated online and the option was not available! On the box the options available are Mobile to Mobile minutes, Daily Access, Anytime Minutes, NIGHT AND WEEKEND OPTION. When I went online the only options were Mobile to Mobile Minutes and Daily Access. When I called Att this morning (yesterday was Sunday), the lady said oh, you have to go into your account and pick that plan. I said it wasn't there! She insisted it was, or she said I could have called. Now I have the option to buy another phone card and call them and tell them I want the nights and weekend option! That was a total rip off! I wasted a $19.99 phone card! Oh, and I was charged over $7.00 to dowload 1 wallpaper! The lady said oh, you were charged $5.99 for gprs or grps(don't remember which one she said) I am so dissatisfied with this company! I think it's ridiculous!
Bubblegum3p
deland, Florida
U.S.A.
Bubblegum3p
deland, Florida
U.S.A.
1 Updates & Rebuttals
Glennr
Colorado Springs,Colorado,
U.S.A.
I don't have an ATT Phone.
#2Consumer Suggestion
Sat, July 05, 2008
That's why I bought an unlocked GSM phone and stuck an ATT Wireless SIM card in it. At least I can connect it to my computer and download my own wallpaper and ringtones.
