- Report: #261204
Complaint Review: AT&T Wireless - San Antonio Texas
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AT&T Wireless
175 E. Houston San Antonio, 78205 Texas, U.S.A.
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AT&T Wireless formerly Cingular Subpar coverage in Chicago Ripoff Chicago Illinois
I moved to Chicago from New York a few years ago and my carrier was Cingular. In New York I had no problems but once I moved to Chicago I discovered I got no reception in my apartment. Before switching to a new carrier I tested several friend's phones and Verizon, Sprint and even T-Mobile got full coverage where Cingular failed. I have a friend with Cingular and his calls drop all the time and his reception is sketchy at best. I have an unlocked device which worked like a dream once I switched to T-Mobile.
I'm living now in a new place and I decided to buy the iPhone. Unfortunately when you buy the device you have no choice but AT&T as your carrier. Guess what? No reception in the new apartment. Calls drop 80% of the time ANYWHERE and coverage inside buildings is a matter of luck. To sum it up, their coverage in the Windy City is unacceptable.
More bars in more places? Fewest dropped calls? Customers in Chicago should sue them for false advertising.
The other part of the ripoff is the iPhone. Why I'm forced to use a carrier of THEIR choice with a device I bought with MY money? Does this makes any sense to you? Isn't this illegal in most of the civilized world? It's about time consumers start claiming their rights and ask the goverment to do something about locked cell phones. It's the biggest ripoff in this country right now.
Harry
Chicago, Illinois
U.S.A.
I'm living now in a new place and I decided to buy the iPhone. Unfortunately when you buy the device you have no choice but AT&T as your carrier. Guess what? No reception in the new apartment. Calls drop 80% of the time ANYWHERE and coverage inside buildings is a matter of luck. To sum it up, their coverage in the Windy City is unacceptable.
More bars in more places? Fewest dropped calls? Customers in Chicago should sue them for false advertising.
The other part of the ripoff is the iPhone. Why I'm forced to use a carrier of THEIR choice with a device I bought with MY money? Does this makes any sense to you? Isn't this illegal in most of the civilized world? It's about time consumers start claiming their rights and ask the goverment to do something about locked cell phones. It's the biggest ripoff in this country right now.
Harry
Chicago, Illinois
U.S.A.
1 Updates & Rebuttals
John
Louisville,Kentucky,
U.S.A.
FYI
#2Consumer Comment
Tue, July 17, 2007
The novelty of trying to get an iPhone is going is probably going to cost you. I know that Verizon and T-Mobile have a money-back guarantee within 30 days of signing up. I don't know if ATT does but you should check into this. If not, you'll probably have to buy your way out the contract. Cell carriers can be difficult on the issue of coverage. Even though your apt. may be in their coverage area. they don't guarantee coverage anywhere. All carriers have this policy. Before you sign a new contract with any carrier you should do a test run at your residence first with a family member or friend's cell phone who has the new carrier to confirm that there's not a coverage problem.
