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  • Report:  #1315728

Complaint Review: AutoStar Transport Express LLC - Miami Florida

Reported By:
Isaac - Fayetteville, North Carolina, United States
Submitted:
Updated:

AutoStar Transport Express LLC
Miami, Florida, USA
Phone:
(888) 802-8250
Web:
http://www.autostartransport.com/
Categories:
Tell us has your experience with this business or person been good? What's this?

 This company will undersell any other service out there and promise to ship your vehicle on your requested date; however, they will take your deposited up front and offer drivers a joke for delivery payment. Needless to say, no driver will want to take delivery of your vehicle and the company will continue to promise that they will find a driver who will take the job. In the mean time they already cashed your deposit and not be concerned with delivery any longer. I had to pay over a week of hotel because no driver would consider their low ball payment and two weeks later they hit me up with a driver who would do it for twice the fee we had agreed to in the beginning. I was told that if I paid the driver what he asked for, my deposit would be returned but this never happened either. If you don't care about throwing your money away at these scammers then go ahead and do business with them. They will apologize a thousand times for the issues and state that it never happens to them while they continue to milk you for more money. At the end of the day, none of their apologies will give me back all the money they made me loose with their scam. Read other reviews and realize that the problem is very repetitive. Notice how the only good reviews they have are from a "Google user" and the only one with a name is from a Latino who probably works for them. I am a Latino myself and it is because of scammers like these that we sometimes get a bad reputation. These scammers are an embarrassment to the Latino community. Follow-up to their response: This company has no integrity and replied to my review by generating brutal lies as to everything that happened; however, it doesn't take a genius to figure out by reading everyone else's reviews that we have all had the same issues or similar ones with this company. When everyone rating you has the same issues, that makes you the problem and your company could care less about fixing your customer's problems.



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