Sara
Benalm,#2Author of original report
Sun, August 17, 2008
We ordered for the amount of $95.85. It was taken of our credit card the same day. We never got a confirmation that our order was shipped. After 20 business days, we emailed and asked about the order. They told us to be patient. After 6 weeks, more overseas calls, no action. After 7 weeks, we emailed to have our money put back on our credit card. More phonecalls, because no action was taken. After 8 weeks the order came, Products were out of date. EXP 01/08. We feel cheated in every way possible. After an email with a picture I have made of the stamped envelope + EXP date 01/08 on 2 bottles and the front - label of 1 bottle, and a complaint letter about how long it took for them to send the goods after many emails, phonecalls. And also a friend in the USA called several times about our goods. This morning (August 17) after 9 weeks of waiting, we got an email that they would refund our money to the credit card. It took a lot of stress and effort from us and a good friend. This will be the first and last time I have done business with Avmazon. Sara B Spain