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  • Report:  #1184331

Complaint Review: Avoir Skin care - Internet

Reported By:
sambasoul - Silver City, New Mexico,
Submitted:
Updated:

Avoir Skin care
Internet, USA
Phone:
888-213-0671
Web:
Avoir skin care.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I had a similar experience to the gal from Santa Ana.  I responded to a two week free trial offer, agreed to pay the $4.95 shipping, and also imagined I would receive product enough for two weeks.  I happened to view my credit card account and noticed I had also been charged an additional $3.95.   I twice requested an explanation for this via email, with no response.

 

Next, I heard from my credit card company wanting to know if I had authorized a $98 charge, which I had not.  This was exactly 14 days after the product had been shipped, and 5 days from my receipt.  I did call Avoir about this, and the person I spoke with said I obviously had not read the terms and conditions.  I am next to positive there was not an option to review terms and conditions on the order page.  In any event, automatic use of someone's credit card needs to be agreed to upfront, not stashed amongst the terms and conditiions.

 

This is a farcical way to sell product, and one must imagine the product to be as much of a scam as the company. I have personally seen no change at all after two weeks. 



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