- Report: #657937
Complaint Review: Bally's Total Fitness - Brick Township New Jersey
Reported By:
Katie -
Philadelphia, Pennsylvania, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Bally's Total Fitness
193 Chambers Bridge Road Brick Township, 08723 New Jersey, United States of America
Phone:
1-800-515-2582
Web:
www.ballyfitness.com
Categories:
Business Rating:
(0)
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Bally's Total Fitness Bally's Total Fitness is a total RIP-OFF - destroyed my credit, would not work with me Brick Township New Jersey
Hey everyone, I am new to this site however I wanted to share my story about Ballys as a warning to you all so you dont have to go through what I am . A few years ago while living in New Jersey I joined Ballys Total Fitness. Months after that I had to move to Philadelphia and I tried to cancel but Ballys insisted that I could not cancel. They said that if I was moving within 25 miles of ANY Ballys they did not allow cancellation. Well, go figure, I was TWENTY THREE miles away from one. I tried to fight with them and explained that I have a 45 mile drive to work every day with the move and I will NOT be able to commute another 23 miles to go to Ballys and I NEED TO CANCEL. They insisted that I could not do that. I was never informed of ANY of this information when I joined and I honestly should have been. As time went on I got laid off and could not afford to pay for a gym every month that I was not going to. Since then the $1000 that I owe has gone to collections and I still cant afford to pay but more than anything I DONT THINK I SHOULD HAVE TO. I DID NOT USE THEIR FACILITIES (and I NEVER will again). ALSO, about a year ago I sent them a check for a certain amount. Well they misinterpreted the period as a zero and took out my WHOLE pay check. My bank fought this with them and easily won as it was quite obviously a period and not a zero. As mentioned it is now in collections and destroying my credit.
Thanks so much Ballys!
Overall this is just a horribly run company and please please do not put yourself through this. There are many other wonderful gyms that you can join out there.
1 Updates & Rebuttals
Beth W.
Norwalk,California,
USA
Feedback...
#2UPDATE Employee
Thu, November 04, 2010
Hi Katie:
Thank you for your valuable feedback regarding Bally Total Fitness. Bally wants our members to be happy with their membership terms and options. We're sorry to hear about your experience.
Please contact our Member Support Team at (866) 402-2559 or via email at [email protected] so we can answer any specific questions you have.
They'll be happy to talk about your options and make sure youre taken care of.
Thank you,
Beth
Bally Total Fitness
