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  • Report:  #558270

Complaint Review: BANK OF AMERICA - Wilmington Delaware

Reported By:
Valerie - Rathdrum, Idaho, United States of America
Submitted:
Updated:

BANK OF AMERICA
po box15026 Wilmington, 19850 Delaware, United States of America
Phone:
800-552-7302
Web:
www.bankofamerica.com
Categories:
Tell us has your experience with this business or person been good? What's this?

We just can't even wrap out mind around this one! We made are payment in full on Jan.15th @ 3:42pm SPT but the pay is due until Feb.3rd Online banking states that the payment will post the next business day due to the cut off time and we have our confirmation # for the payment. We zeroed our account out so we could use the balance transfer offer. After waiting 24 hours we deposited a balance tranfer check and Bank of America declined that check for IF! WHAT!!! We called and asked them why? We later found out through a Supv. at B of A that they haven't posted our payment and will not until Feb.3! So this means that they have been sitting on our payment and will not post the payment until the due date! Although the online banking states the next business day! And I have never received such piss poor service in my life!!! They have some of the dumbest reps there that can't speak english or understood the problem. I had to ask for a Supv. 6 times from this one rep. well all I got was the run around like you can't even beleive! I finally got a rep on the line that understood this problem and admitted the bank to be at fault but she was not able to help out much. I did get her Supv. name & # to give her kodos for trying. In the mean time we are left with fees on our personal accounts. I have worked for 3 years doing the very same thing in cardmember services and I know very well what I can and can NOT do. We are reconsider our relationship with B of A and we stongly hope that YOU will too. 



1 Updates & Rebuttals

Karl

highlands ranch,
Colorado,
U.S.A.
BEIGE BOOK POEM...

#2Consumer Comment

Fri, January 22, 2010

is available right here at the BANK OF AMERICA page.


Anyone can 'Google' this- BROCK O'BOMB-A POEM, and it should take you to where many poems are posted, including- BEIGE BOOK POEM.

Anyone can 'Google' this- RIP OFF REPORT BANK OF AMERICA PAID A FRAUDULENT CHARGE TO MY CREDIT CARD, and that should take you to where more poems are posted.

Thank You.

>>>>>>>>>>>>>>>>>>>>>STOCK ALERT<<<<<<<<<<<<<<<<<<<<<<<<

*Anyone can 'Google' this- RIP OFF REPORT FUEL FREEDOM INTERNATIONAL MPG CAPS, and go to the 2001 Toyota Tacoma Ripoff Report, and then to the 'Update' entitled- "Blame it on a Lawyer" and read what a Harvard Business Professor said to his class of executives in late 2004, correct?

Go Harvard!!!

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