Mitra Ahdoot
Indianapolis,#2REBUTTAL Owner of company
Tue, September 01, 2015
Erik,
We apologize for your negative experiance. As you noticed we tried our best to satisfy you. What you are leaving out is that you requested a ring cast out of tungston, and plated with white gold and that you insisted on sizing the ring after the stones had been set and ring had been cast. It is literally impossible for us to begin a casting with out approval because we need a payment. In addition, you and your wife chose an I2 diamond which stands for Included 2 (one of the lowest tiers in diamond ratings). Had you chosen a finer diamond the inclusions would not have been present, you simply insisted on a larger stone at a lower cost which is fine. But again, you chose this stone before the process was started. It is curious as to how once we set the stone you decide its not to your liking.
Further more, we applied a full refund to you and your wife.
We have a global following with over 30k followers on our Facebook and nothing but outstanding reviews on:
CitySearch
Google +
Superpages
Yellowpages
FourSquare
Facebook
We did everything you asked, but you simply did not like anything that was done. We have been servincing the Midwest for the past 30 years and provide individualized and personal customer service. Infact, I remember giving you my cell phone number in case you need anything at all.
This is an outdated review, and approaches a state of slander. We hope anyone reading this will view the above accrecited website and note our amazing customer experiences.
Thanks!
Mitra Ahdoot, Founder and CEO @ Barrington Jewels Inc.