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  • Report:  #1064901

Complaint Review: Beach Ready LLC - Silver Springs Nevada

Reported By:
Beryline - Los Angeles, California,
Submitted:
Updated:

Beach Ready LLC
p.o.box 3540 Silver Springs, 89429-0000 Nevada, USA
Web:
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Categories:
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I saw a free trial offer to try Alore' free wrinkle cream for @2.97 for 14 day' without telling me how much  it would be after the time expired. Later I was billed $89.00 for the same product and I called and cancelled telling them that I didn't want their product. They granted my cancellation but my credit card is still being billed and the product is still being sent to me. The account or product is now be sent by this new company Beach Ready LLC. I want to sue these people, what can I do to protect my credit card account?



1 Updates & Rebuttals

Customer Service

QC,
Alore Skin Care Customer Service

#2UPDATE Employee

Tue, September 17, 2013

Alore is dedicated to an extremely high standard of customer care and we are committed to wholly resolving any and all concerns that our customers may have about their purchase.  Our commitment to providing the highest quality service possible is reflected in our policies.

We offer a 14-day trial.  We give our customers a generous trial period with the product so they’re able to try it to see if it’s right for them before purchasing it.  If for any reason at all you’re not satisfied, simply let us know and we’ll cancel your account to ensure that you’re charged nothing further.

A large majority of our customers who take advantage of this free trial go on to take Alore month after month and they do so because they experience results.  It works.  These results are a reality of Alore’s key ingredients: a proprietary blend of Seaweed Extract, Matrixyl 3000, Goji, Coffee Fruit Berry, Acai, Noni, Pomegranate, Green Tea, and Mangosteen, that was designed to increase the growth of collagen, add volume, and dramatically lift, smooth, and renew your skin.

Our corporate mailing address:

Alore Skin Care

3000 boul des Laurentides, Suite 12 – 200

Laval (Montreal), QC H7K 3G5

Canada

Our website:

http://www.tryalore.com

And lastly, please call us.  1-877-224-1174.  Our customer care department is available Monday-Friday 9am-8pm EST, and we want to hear from you.

Thank you for your time, thank you for your interest in Alore, and we look forward to helping you achieve your skin care goals.

Best Regards,

Alore Skin Care, Corporate

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