- Report: #1182069
Complaint Review: BEAU DERMA AND REVITA EYE - Santa Ana California
Reported By:
Cora Solomon -
Springfield, , Virginia,
Submitted:
Updated:
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Author Not Confirmed
Why?
BEAU DERMA AND REVITA EYE
3760 W McFadden Avenue, Suite B602 Santa Ana, 92704-1392 California, USA
Phone:
888-206-0628
Web:
RevitaEye.com and BeauDerma.com
Categories:
Business Rating:
(0)
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BEAU DERMA AND REVITA EYE 1. The charges started with $4.95 and $3.95, respectively, covering only the shipping and handling charges for trying out the products. Upon receipt of the credit card number, they tacked $80.00++ each, as “membership fee.” There was nothing attached to the orders, not even any instruction on usage, except a small brochure on the name of the product. There was not even some fine prints indicating the terms. Santa Ana California
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Per their advertisement, the charges started with $4.95 and $3.95, respectively, covering only the shipping and handling charges for trying out two products - BeauDerma and Revita Eye. Upon receipt of the credit card number, they tacked $85.00++ each, as “membership fee.” There was nothing attached to the mailings, except a small brochure on the name of the product and contacts, not even any instruction on usage. I was looking for the terms of the purchase, but did not find any.
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I cancelled the “subscription,” but they said on the confirmation number that since they have already shipped the next products, no refunds can be issued. I was billed a total of $362.70; the first shipment being the samples + membership fee, and the second shipment being the full products. The products are not even that great, hence the cancellation.
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Any attempts to call them and talk to any human being on their side proved futile.
Aside from false advertisements they did not even inform me that a "membership fee" of $89.95 for Beau Derma, and $85.95 for Revita Eye will be charged to my credit card. They also informed me that since they had shipped the two products, each costing more than $90.00/ea, no refunds will be issued whatsoever regardless of the cancellation.
