- Report: #1204605
Complaint Review: Beau Derma & Revita Eye - Santa Ana California
Reported By:
Angry Steno -
Pattersonville, New York,
Submitted:
Updated:
-
Author Not Confirmed
Why?
Beau Derma & Revita Eye
3760 McFadden Ave 3B602 Santa Ana, 92704 California, USA
Web:
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Beau Derma & Revita Eye Misleading Advertising Santa Ana California
Thanks to everyone who took the time to report their experiences with Beau Derma and Revita Eye Lift products. I should have read the reviews before ordering this garbage. Their advertising is very misleading. They offer a free 30 day trial, then charge for it 14 days later. Luckily, I read the reviews the day the products arrived. I called the company immediately to cancel. They did everything they could to get me to keep this junk, and told me I would have to pay for it anyway. I told them it was being returned unopened and I then alerted my credit card company. I am also writig a letter to the Attorneys General in both California where the product has to be returned, and Nevada where the product originate. They said I didn't read the terms of use which state that I will have to pay for the product. Any product that offers a free trial does not charge when the product is returned at the end of the trial. I pulled up their ad, and it repeats many times that this is a 30 day sample. It also refers to a 14 day free trial. I explained to them, the meaning of FREE, but they kept insisting I was wrong. If my credit card is charged, I will dispute the charges. Neither item has been opened and they will be returned in tomorrow's mail. I should have known, whenever ordering anything new, go to the internet first and type in the name of the product and the work "complaints." It's amazing what you can find out. In the future I will stick to products I can buy in my local drugstore or discount store.
