Ordered Beauderma for a fourteen day free trial for a cost of $2.99 shipping. Ordered it on Feb 25th, did not recive it till March 5th. Cancelled it on March 17th. Found where they charged my credit card on March 5th for $2.99 and then again on March for March 11th for #89.95. called to have the charge of $89.95 taken off my charge account. Was told the fourteen days starts on the day you ordered it and there was nothing they could do about it. How can that be when you are not using it till it arrives. No paper work was mailed with this order.