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  • Report:  #89893

Complaint Review: BEST BUY - WATERFORD Connecticut

Reported By:
- WATERFORD, Connecticut,
Submitted:
Updated:

BEST BUY
WATERFORD, 06385 Connecticut, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
PURCHASED TITANIUM REFRIGERATOR 3/22/04 AT BEST BUY IN WATERFORD. CONN. THEY MADE ME PAY UPFRONT FOR THE WHOLE THING ($1400+) AND INFORMED ME IT WOULD BE DELIVERED 4/12. THEY WERE A NO SHOW AND I WAS INFORMED THAT I HAD BEEN WIPED OUT OF THE COMPUTER AND THEY WOULD RESCHEDULE ME FOR 4/23. BOTH THESE DELIVERY DAYS I HAD TO CHANGED DAYS OFF AT WORK. THEY CALLED ME 4/22 TO TELL ME THEY WOULD BE DELIVERING MY REFRIGERATOR BETWEEN 9:30 AND 11:30 THE NEXT AM.

AGAIN I GOT UP EARLY AND CLEANED OUT MY OLD FRIDGE. THEY CALL ME AT 9AM TO TELL ME THEY NO LONGER HAD MY REFRIG. IN STOCK AND THEY DIDNT MAKE THEM ANYMORE! I ASKED FOR MY MONEY BACK AND AM WAITING FOR THE CHECK TO COME FROM THE COORPORATE OFFICES. VERY SCARY. I NEED A REFRIGERATOR! OH, BY THE WAY BEST BUY IS STILL ADVERTISING THE TITANIUM REFRIG. IN THEIR FLYERS!

HORRIBLE SERVICE!

Diana

WATERFORD, Connecticut
U.S.A.


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