- Report: #937704
Complaint Review: Best Used Tires .com - Allentown Pennsylvania
Reported By:
Just199 -
Columbus City, Iowa, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Best Used Tires .com
1701 Union Blvd Allentown, 18109 Pennsylvania, United States of America
Phone:
866 480 8477
Web:
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Best Used Tires .com VYC Tires Inc They got me so please beware. Allentown, Pennsylvania
Hello I make a lot of purchases on ebay and I finally got ripped off. I read many reviews on the seller and I should have known better. Best Used Tires.com/VYC TIRES INC informed that the tires pictured are display models. They do not inform you of that when your are purchasing from them. The tires that I ordered were in way worse condition than the picture and description said they were. All I am saying here is that I am a hard working tire shop owner for 19 years and a very honest person. Please use much caution when dealing with this company because they are very dishonest in a business sense. I am sorry to all of the other people who have lost hard earned money to these scammers. Have a good day and take care of yourselves. Your honest hard working countyboy friend. Good Bye.
3 Updates & Rebuttals
GMV
SIGNAL HILL,California,
COUNTERPOINT
#2Consumer Comment
Fri, July 19, 2013
I buy tires from this company quite often. Most of their items are as described and WHENEVER there is an issue, they either have replaced or reduced the price of the tire. Maybe different people there handle things differently. Either way, i cant say enough good things about the way they do business. I am also a shop owner and dont really like buying used tires, but in this economy, it is a necessary evil. You should give them another chance! Everybody has a bad day in our business....
saltcar
clarence,New York,
United States of America
Not everyone has had a positive experience
#3Consumer Comment
Sun, January 13, 2013
I undestand that sometimes issues are caused by lack of communication. I'm glad you are one of those who have had good luck but please consider there are many consumers who have not had such a great experience.
Consider the used tire market and where VYC gets their supply. Obviously there is a high risk of damage, holes, etc. Given this, it would be good if VYC's process included a robust inspection including air check. Apparently it does not, or it's very poor because most of the issues posted are about this. I don't think anyone excpects unconditional warrranties, only that the tire is accurately represented and holds air. Is that too much to ask? What would it cost to send replacements or refunds to the few who had legitimate issues? How about improving your inspection process to PREVENT issues? I'm sure if VYC made an attempt at this you would not see all this chatter. Its about doing whats right. Quit blaming the customer and take responsibility for what you sell.
Turbowner
LONG BEACH,California,
Virgin Islands (US)
VYC USED TIRES
#4Consumer Comment
Fri, December 21, 2012
I have dealt with these folks with over 2 years and bought quite a few tires. they have always done right by me and when there was a problem, they resolved it immediatly. I think they would try to resolve things if there was an issue. Communication is key!
