- Report: #158993
Complaint Review: Better Business Bureau - BBB - Louisville Kentucky
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Author Confirmed
Why?
Better Business Bureau - BBB
844 South Fourth Street Louisville, 40203 Kentucky, U.S.A.
Phone:
502-583-6546
Web:
N/A
Categories:
Business Rating:
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Better Business Bureau - BBB & Conflict of Interest, Ripoff Louisville Kentucky
I filed a complaint with BBB in Louisville, KY in reference to Humana Health Insurance; also in Louisville. Humana's response to BBB denied or did not address my issues, and misrepresented my intended resolution. I responded back to BBB as being very unsatisfied and I found out months later that BBB closed my complaint as resolved. Even at that, I had to email, phone, and then send a letter to BBB in Louisville in order to get a response on how my complaint was tallied. In the process, I found out that Humana is a contributing member to BBB. Wouldn't it be a conflict of interest for BBB to hear a complaint about a business that contributes to itself?
The following web site brings up the same issue with BBB: (link deleted - left inactive) Hence, I would suggest anyone planning to file a complaint against a business with BBB, they first check to see if the business is a contributing member to BBB.
John
Woodlawn, Kentucky
U.S.A.
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
The following web site brings up the same issue with BBB: (link deleted - left inactive) Hence, I would suggest anyone planning to file a complaint against a business with BBB, they first check to see if the business is a contributing member to BBB.
John
Woodlawn, Kentucky
U.S.A.
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
