- Report: #807908
Complaint Review: Biddeford Blankets - Mundelein Illinois
Reported By:
Tim -
Medford, Oregon, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Biddeford Blankets
300-302 Terrace Drive Mundelein, 60060 Illinois, United States of America
Phone:
800.789.6441
Web:
http://biddefordblankets.com/
Categories:
Business Rating:
(0)
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Biddeford Blankets Controller died, tried getting RMA but no customer response either by phone nor email. Mundelein, Illinois
Essentially I'm having the same problem as everyone else is. I bought a Queen size dual control blanket in 2010 and now one controller has stopped working completely, it will not even come on. I checked the connections and even looked for a fuse but no luck.
I have tried to contact Biddeford by phone and email but have not received any response so far. The blanket has a 5 year warranty and I've had it for 2 years so I would like to either get a replacement or have this one repaired but I need an RMA # to do so.
After reading others reports I know that I will never buy another one of their products and will make sure that all my friends and family know about this company and their horrible customer service.
I have tried to contact Biddeford by phone and email but have not received any response so far. The blanket has a 5 year warranty and I've had it for 2 years so I would like to either get a replacement or have this one repaired but I need an RMA # to do so.
After reading others reports I know that I will never buy another one of their products and will make sure that all my friends and family know about this company and their horrible customer service.
