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  • Report:  #817729

Complaint Review: BIG 10 Tire - Birmingham Alabama

Reported By:
Gracierain - Harpersville, Alabama, United States of America
Submitted:
Updated:

BIG 10 Tire
5489 Highway 280 Birmingham, AL 35242 Birmingham, 35242 Alabama, United States of America
Phone:
(205) 408-7501
Web:
Categories:
Tell us has your experience with this business or person been good? What's this?
 
I purchased Michelin Tires with 90,000 mile warranty.  I have currently used 50,000 of those miles.   I have religiously had the free 6,000 mile rotation performed.  I have all my paperwork.  I am a single woman and purchased this package because I needed to trust a company.

I have discovered that missing from my 2004 CRV is the large OEM rubber mat which covers the spare tire section, the spare tire and the jack is missing.   My last checkup was just a month or so ago.  No one else drives my car.  When I have complained, I am treated as though I am a mentally disabled woman of low intelligence.  I received no sympathy on phone calls or visits about this problem. 

I have no idea how long I have traveled without a jack or a spare tire.  They do not care.

They really don't want my business.  I know I am powerless, but registering this complaint publicly makes me feel better.



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