- Report: #796821
Complaint Review: Bill Logan Customer Service Mgr. - Los Angeles California
Reported By:
Anonymous -
Leominster, Massachusetts, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Bill Logan Customer Service Mgr.
P O BOX 461231 Los Angeles, 90046 California, United States of America
Phone:
800-660-4347
Web:
Categories:
Business Rating:
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Bill Logan, Customer Service Mgr. DIGITAL IMAGINING PRODUCTS Young Bill pretended to be a customer manager with our copier company. Los Angeles, California
Received a phone call from Bill Logan who represented himself as a customer service manager at Ricoh/Ikon, our actual copier company. Per Bill, their company failed to send out a notice re: a price increase for balck toner. He said that the price increase went into effect on 10/15/11, however, he was going to honor the lower price of $298.00 instead of the increased price of $341.50 for this order only.
I thought the call as legitimate (actually from our copier copy and placed the order. They did send out one balck toner cartridge to the tune of $341.50.
I will be sending back the black toner cartridge to them via UPS.
Don't be scammed by this company.
I thought the call as legitimate (actually from our copier copy and placed the order. They did send out one balck toner cartridge to the tune of $341.50.
I will be sending back the black toner cartridge to them via UPS.
Don't be scammed by this company.
