URSAY
NY,#2UPDATE Employee
Wed, May 01, 2013
Hello,
I work in customer service at BitInstant and I would love to help you with your issue. Unfortunately without any order info like an order ID #, quote ID #, event ID #, or zipzap acct. #, it is difficult to identify your order.
Our main support channel is at bitinstant.com/contact
I'm sorry for your troubles and I hope you will give us the opportunity to correct your order.
Thanks,
BitInstant customer support