- Report: #1486227
Complaint Review: Blackstone Valley Polar Express - Rhode Island Woonsocket
Reported By:
Serena -
Johnston, Rhode Island, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Blackstone Valley Polar Express
1 Depot Square Rhode Island, 02895 Woonsocket, United States
Phone:
401495-1213
Web:
www.blackstonevalleypolarexpress.com
Categories:
Business Rating:
(0)
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Blackstone Valley Polar Express Polar Express Station Bought tickets at an auction they wouldn't honor Rhode Island Woonsocket
In April of 2018 I went to a Santa convention and won 4 Polar Express tickets at an action for St. JUDE. I was so excited because I take my three young children every year as a holiday tradition. We have gone every year for 10 years. My children were so excited as they always are to go.
On Nov 26th I pulled the tickets out to call and reserve our spots. To my shock the tickets were only good on Nov 16-18th. I paid $250.00 for tickets that were no good to me or my children as I was never told I would have to use them before Thanksgiving or I would have never fought so hard to win them, or spent the limited money I had to go so early.
I called Donna Houle a total of 9 times to tell her that I didnt even know you could go before December and is there anything they could do for me. I called a 10th time and finally spoke to James on Nov 30th and was told there were no tickets left.
So awful they would donate tickets to an organization for a Christmas festivities that you have to use in the middle of November. My Christmas tradition was ruined last year and they dont care.
